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Correlates of victim services for fraud and identity theft among victim service providers

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  • Maher, Cooper A.
  • Corsello, Rachel M.
  • Engle, Timothy A.
  • Kuhlman, James D.
  • Nedelec, Joseph L.

Abstract

Victim service providers assist thousands of victims of crime in the United States each year. However, little is known about the extent to which these organizations serve victims of crime often perpetrated online, such as identity theft and financial fraud. Moreover, absent from the literature is an empirical assessment of what factors predict the inclusion of services for victims of these crimes. Using a sample from the 2019 National Survey of Victim Service Providers (n = 1649) the current study investigated factors related to the provision of services for victims of financial fraud and identity theft, and the number of victims served for each of these crime types. Findings suggested that certain organizational services such as providing restitution claim assistance and document replacement services were associated with greater odds providing services to financial fraud and identity theft victims. Organizational characteristics, such as having a hotline/chatline, the number of external partnerships, and the number of volunteers also predicted providing those services. The findings suggest the importance of logistical constraints on providing these services and are discussed in light of previous research on the topic, as well as policy implications and limitations.

Suggested Citation

  • Maher, Cooper A. & Corsello, Rachel M. & Engle, Timothy A. & Kuhlman, James D. & Nedelec, Joseph L., 2024. "Correlates of victim services for fraud and identity theft among victim service providers," Journal of Criminal Justice, Elsevier, vol. 95(C).
    • Handle: RePEc:eee:jcjust:v:95:y:2024:i:c:s0047235224001673
    DOI: 10.1016/j.jcrimjus.2024.102318
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    References listed on IDEAS

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    1. Hsiu-Fen Lin & Judy L. Postmus & Hongwei Hu & Amanda M. Stylianou, 2023. "IPV Experiences and Financial Strain Over Time: Insights from the Blinder-Oaxaca Decomposition Analysis," Journal of Family and Economic Issues, Springer, vol. 44(2), pages 434-446, June.
    2. Hadi Alizadeh & Ayyoob Sharifi & Safiyeh Damanbagh & Hadi Nazarnia & Mohammad Nazarnia, 2023. "Impacts of the COVID-19 pandemic on the social sphere and lessons for crisis management: a literature review," Natural Hazards: Journal of the International Society for the Prevention and Mitigation of Natural Hazards, Springer;International Society for the Prevention and Mitigation of Natural Hazards, vol. 117(3), pages 2139-2164, July.
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