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Cross-cultural differences in crowd assessment

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  • Pons, Frank
  • Laroche, Michel

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  • Pons, Frank & Laroche, Michel, 2007. "Cross-cultural differences in crowd assessment," Journal of Business Research, Elsevier, vol. 60(3), pages 269-276, March.
    • Handle: RePEc:eee:jbrese:v:60:y:2007:i:3:p:269-276
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    References listed on IDEAS

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    1. Ueltschy, Linda C. & Laroche, Michel & Tamilia, Robert D. & Yannopoulos, Peter, 2004. "Cross-cultural invariance of measures of satisfaction and service quality," Journal of Business Research, Elsevier, vol. 57(8), pages 901-912, August.
    2. Hui, Michael K & Bateson, John E G, 1991. "Perceived Control and the Effects of Crowding and Consumer Choice on the Service Experience," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 18(2), pages 174-184, September.
    3. N L Reynolds & A C Simintiras & A Diamantopoulos, 2003. "Theoretical justification of sampling choices in international marketing research: key issues and guidelines for researchers," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 34(1), pages 80-89, January.
    4. Steenkamp, Jan-Benedict E M & Baumgartner, Hans, 1998. "Assessing Measurement Invariance in Cross-National Consumer Research," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 25(1), pages 78-90, June.
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    Cited by:

    1. Pan, Yue & Siemens, Jennifer Christie, 2011. "The differential effects of retail density: An investigation of goods versus service settings," Journal of Business Research, Elsevier, vol. 64(2), pages 105-112, February.
    2. Elliot, Esi Abbam & Cherian, Joseph & Casakin, Hernan, 2013. "Cultural metaphors: Enhancing consumer pleasure in ethnic servicescapes," Journal of Business Research, Elsevier, vol. 66(8), pages 1004-1012.
    3. Park, Soobeen & Zhang, Shaoqing, 2019. "A pilot study of circulation layout based on perceived retail crowding," Journal of Retailing and Consumer Services, Elsevier, vol. 49(C), pages 305-315.
    4. Wang, Yong Jian & Hernandez, Monica D. & Minor, Michael S., 2010. "Web aesthetics effects on perceived online service quality and satisfaction in an e-tail environment: The moderating role of purchase task," Journal of Business Research, Elsevier, vol. 63(9-10), pages 935-942, September.
    5. Qian Jin & Hui Hu & Philip Kavan, 2016. "Factors Influencing Perceived Crowding of Tourists and Sustainable Tourism Destination Management," Sustainability, MDPI, vol. 8(10), pages 1-17, September.
    6. Pons, Frank & Mourali, Mehdi & Giroux, Marilyn, 2014. "The density–satisfaction relationship revisited: The role of scarcity and consumers affective reactions in a crowded retail situation," Journal of Retailing and Consumer Services, Elsevier, vol. 21(1), pages 54-60.
    7. Mehta, Ritu, 2013. "Understanding perceived retail crowding: A critical review and research agenda," Journal of Retailing and Consumer Services, Elsevier, vol. 20(6), pages 642-649.
    8. Pons, Frank & Giroux, Marilyn & Mourali, Mehdi & Zins, Michel, 2016. "The relationship between density perceptions and satisfaction in the retail setting: Mediation and moderation effects," Journal of Business Research, Elsevier, vol. 69(2), pages 1000-1007.
    9. Jai, Tun-Min (Catherine) & Fang, Dan & Bao, Forrest S. & James, Russell N. & Chen, Tianwen & Cai, Weidong, 2021. "Seeing It Is Like Touching It: Unraveling the Effective Product Presentations on Online Apparel Purchase Decisions and Brain Activity (An fMRI Study)," Journal of Interactive Marketing, Elsevier, vol. 53(C), pages 66-79.

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