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Understanding online B-to-C relationships: An integrated model of privacy concerns, trust, and commitment

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  • Eastlick, Mary Ann
  • Lotz, Sherry L.
  • Warrington, Patricia

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  • Eastlick, Mary Ann & Lotz, Sherry L. & Warrington, Patricia, 2006. "Understanding online B-to-C relationships: An integrated model of privacy concerns, trust, and commitment," Journal of Business Research, Elsevier, vol. 59(8), pages 877-886, August.
    • Handle: RePEc:eee:jbrese:v:59:y:2006:i:8:p:877-886
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    References listed on IDEAS

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    1. Van den Poel, Dirk & Leunis, Joseph, 1999. "Consumer Acceptance of the Internet as a Channel of Distribution," Journal of Business Research, Elsevier, vol. 45(3), pages 249-256, July.
    2. Mary J. Culnan & Pamela K. Armstrong, 1999. "Information Privacy Concerns, Procedural Fairness, and Impersonal Trust: An Empirical Investigation," Organization Science, INFORMS, vol. 10(1), pages 104-115, February.
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