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Living “up in the air†: Meeting the frequent flyer passenger

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  • Castillo-Manzano, José I.
  • López-Valpuesta, Lourdes

Abstract

This paper uses a large database of approximately 37,000 passengers and three different estimates to analyse the characteristics of the frequent flyer and the differences between frequent flyers and occasional flyers. The results show that frequent flyers are middle-aged men with a high level of education who take domestic flights for business reasons at both hub and regional airports, where they make a purchase and/or consume F&B. Frequent flyers fly on both low-cost and traditional airlines, are more likely to stay overnight at a relative's or friend's home and travel to the airport by private or rented car.

Suggested Citation

  • Castillo-Manzano, José I. & López-Valpuesta, Lourdes, 2014. "Living “up in the air†: Meeting the frequent flyer passenger," Journal of Air Transport Management, Elsevier, vol. 40(C), pages 48-55.
    • Handle: RePEc:eee:jaitra:v:40:y:2014:i:c:p:48-55
    DOI: 10.1016/j.jairtraman.2014.06.002
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    References listed on IDEAS

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    Cited by:

    1. Castillo-Manzano, José I. & Pozo-Barajas, Rafael & Trapero, Juan R., 2015. "Measuring the substitution effects between High Speed Rail and air transport in Spain," Journal of Transport Geography, Elsevier, vol. 43(C), pages 59-65.

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