IDEAS home Printed from https://ideas.repec.org/a/eee/jaitra/v27y2013icp5-10.html
   My bibliography  Save this article

A method for evaluating the level of service arrival components at airports

Author

Listed:
  • Ronzani Borille, Giovanna Miceli
  • Correia, Anderson Ribeiro

Abstract

This paper considers the variables influencing the level of service of the operational arrival components at airports using variables that include demand characteristics, terminal layout, the number and type of carousels, waiting time and space available. The analysis combines user monitoring techniques, data collection, simulation models, design of experiments and linear regression. Five major international airports in Brazil are used as case studies.

Suggested Citation

  • Ronzani Borille, Giovanna Miceli & Correia, Anderson Ribeiro, 2013. "A method for evaluating the level of service arrival components at airports," Journal of Air Transport Management, Elsevier, vol. 27(C), pages 5-10.
  • Handle: RePEc:eee:jaitra:v:27:y:2013:i:c:p:5-10
    DOI: 10.1016/j.jairtraman.2012.10.008
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0969699712001342
    Download Restriction: Full text for ScienceDirect subscribers only

    File URL: https://libkey.io/10.1016/j.jairtraman.2012.10.008?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Yoon, Sung Wook & Jeong, Suk Jae, 2015. "An alternative methodology for planning baggage carousel capacity expansion: A case study of Incheon International Airport," Journal of Air Transport Management, Elsevier, vol. 42(C), pages 63-74.
    2. Ran, Xinyue & Li, Lingling & Han, Ruiling, 2024. "Spatiotemporal characteristics and influencing factors of airport service quality in China," Journal of Air Transport Management, Elsevier, vol. 117(C).
    3. Phelipe Medeiros da Rocha & Helder Gomes Costa & Glauco Barbosa da Silva, 2022. "Gaps, Trends and Challenges in Assessing Quality of Service at Airport Terminals: A Systematic Review and Bibliometric Analysis," Sustainability, MDPI, vol. 14(7), pages 1-17, March.
    4. Hsieh, Hsu-Sheng, 2020. "Transport policy evaluation based on elasticity analysis with social interactions," Transportation Research Part A: Policy and Practice, Elsevier, vol. 139(C), pages 273-296.
    5. Thampan, Aromal & Sinha, Kapil & Gurjar, B.R. & Rajasekar, E., 2020. "Functional efficiency in airport terminals: A review on Overall and Stratified Service Quality," Journal of Air Transport Management, Elsevier, vol. 87(C).
    6. Rocha, Phelipe Medeiros da & Barros, Alexandre Pinheiro de & Silva, Glauco Barbosa da & Costa, Helder Gomes, 2016. "Analysis of the operational performance of brazilian airport terminals: A multicriteria approach with De Borda-AHP integration," Journal of Air Transport Management, Elsevier, vol. 51(C), pages 19-26.
    7. Bezerra, George C.L. & Gomes, Carlos F., 2018. "Performance measurement practices in airports: Multidimensionality and utilization patterns," Journal of Air Transport Management, Elsevier, vol. 70(C), pages 113-125.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:jaitra:v:27:y:2013:i:c:p:5-10. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.journals.elsevier.com/journal-of-air-transport-management/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.