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Inside out and outside in: How the COVID-19 pandemic affects self-disclosure on social media

Author

Listed:
  • Nabity-Grover, Teagen
  • Cheung, Christy M.K.
  • Thatcher, Jason Bennett

Abstract

As social distancing and lockdown orders grew more pervasive, individuals increasingly turned to social media for support, entertainment, and connection to others. We posit that global health emergencies - specifically, the COVID-19 pandemic - change how and what individuals self-disclose on social media. We argue that IS research needs to consider how privacy (self-focused) and social (other-focused) calculus have moved some issues outside in (caused by a shift in what is considered socially appropriate) and others inside out (caused by a shift in what information should be shared for the public good). We identify a series of directions for future research that hold potential for furthering our understanding of online self-disclosure and its factors during health emergencies.

Suggested Citation

  • Nabity-Grover, Teagen & Cheung, Christy M.K. & Thatcher, Jason Bennett, 2020. "Inside out and outside in: How the COVID-19 pandemic affects self-disclosure on social media," International Journal of Information Management, Elsevier, vol. 55(C).
    • Handle: RePEc:eee:ininma:v:55:y:2020:i:c:s0268401220310331
    DOI: 10.1016/j.ijinfomgt.2020.102188
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    Citations

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    Cited by:

    1. Banita Lal & Yogesh K. Dwivedi & Markus Haag, 2023. "Working from Home During Covid-19: Doing and Managing Technology-enabled Social Interaction With Colleagues at a Distance," Information Systems Frontiers, Springer, vol. 25(4), pages 1333-1350, August.
    2. Anika Seufert & Fabian Poignée & Tobias Hoßfeld & Michael Seufert, 2022. "Pandemic in the digital age: analyzing WhatsApp communication behavior before, during, and after the COVID-19 lockdown," Palgrave Communications, Palgrave Macmillan, vol. 9(1), pages 1-9, December.
    3. Nabity-Grover, Teagen & Cheung, Christy M.K. & Bennett Thatcher, Jason, 2023. "How COVID-19 stole Christmas: How the pandemic shifted the calculus around social media Self-Disclosures," Journal of Business Research, Elsevier, vol. 154(C).
    4. Singh, Pallavi & Bala, Hillol & Dey, Bidit Lal & Filieri, Raffaele, 2022. "Enforced remote working: The impact of digital platform-induced stress and remote working experience on technology exhaustion and subjective wellbeing," Journal of Business Research, Elsevier, vol. 151(C), pages 269-286.
    5. Eunji Lee & Jin-young Kim & Junchul Kim & Chulmo Koo, 2023. "Information Privacy Behaviors during the COVID-19 Pandemic: Focusing on the Restaurant Context," Information Systems Frontiers, Springer, vol. 25(5), pages 1829-1845, October.
    6. Thu-Hang Hoang & Nhi Pham Phuong Nguyen & Nhu-Y Ngoc Hoang & Mohammadreza Akbari & Huy Truong Quang & An Duong Thi Binh, 2023. "Application of social media in supply chain 4.0 practices: a bibliometric analysis and research trends," Operations Management Research, Springer, vol. 16(3), pages 1162-1184, September.
    7. Hadi Alizadeh & Ayyoob Sharifi & Safiyeh Damanbagh & Hadi Nazarnia & Mohammad Nazarnia, 2023. "Impacts of the COVID-19 pandemic on the social sphere and lessons for crisis management: a literature review," Natural Hazards: Journal of the International Society for the Prevention and Mitigation of Natural Hazards, Springer;International Society for the Prevention and Mitigation of Natural Hazards, vol. 117(3), pages 2139-2164, July.
    8. Seoyoung Kim & Hyun-Woo Lim & Shin-Young Chung, 2022. "How South Korean Internet users experienced the impacts of the COVID-19 pandemic: discourse on Instagram," Palgrave Communications, Palgrave Macmillan, vol. 9(1), pages 1-12, December.

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