IDEAS home Printed from https://ideas.repec.org/a/eee/eurman/v41y2023i4p590-606.html
   My bibliography  Save this article

Drivers and mechanisms for online communities performance: A systematic literature review

Author

Listed:
  • Masson, Zoé
  • Parmentier, Guy

Abstract

The health crisis has highlighted online communities' interest and effectiveness in connecting isolated people in response to urgent problems or to recreate social links. However, despite much research over the last 30 years, there is no global vision regarding the conditions and processes that act on such communities’ dynamism and allow them to reach their objectives. In other words, the conditions for online community performance have not been fully investigated. Online community performance relies on the presence of mechanisms such as socialisation, structuring, participation, commitment and common motivations. Those mechanisms are favoured by a multitude of drivers identified in the literature. This paper is aimed at presenting the current state of research on the conditions that affect online community performance. We conducted a systematic literature review of 529 sources and identified, through a selection of 178 articles, the dimensions where the understanding of performance is rarer, such as drivers related to contributions and those affecting the common motivation mechanism.

Suggested Citation

  • Masson, Zoé & Parmentier, Guy, 2023. "Drivers and mechanisms for online communities performance: A systematic literature review," European Management Journal, Elsevier, vol. 41(4), pages 590-606.
    • Handle: RePEc:eee:eurman:v:41:y:2023:i:4:p:590-606
    DOI: 10.1016/j.emj.2022.08.005
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0263237322001128
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.emj.2022.08.005?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:eurman:v:41:y:2023:i:4:p:590-606. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/wps/find/journaldescription.cws_home/115/description#description .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.