IDEAS home Printed from https://ideas.repec.org/a/eee/eurman/v22y2004i1p74-86.html
   My bibliography  Save this article

Technology Adaptation in E-commerce:: Key Determinants of Virtual Stores Acceptance

Author

Listed:
  • Chen, Lei-Da
  • Tan, Justin

Abstract

The emergence of the virtual store has paved the way for the diffusion of E-commerce. Understanding key determinants for successful virtual stores will provide important theoretical and practical implications for developing E-commerce strategies. Expanding the Technology Acceptance Model and Innovation Diffusion Theory, we propose a theoretical model for studying a wide array of issues involved in E-commerce strategies. We test the model using a Web-based survey, and identify factors that have impacted acceptance of virtual store, including product offerings, information richness, usability of storefront, perceived trust and perceived service quality. We discuss the implications for research and practice on how to remain competitive in the volatile electronic marketplace.

Suggested Citation

  • Chen, Lei-Da & Tan, Justin, 2004. "Technology Adaptation in E-commerce:: Key Determinants of Virtual Stores Acceptance," European Management Journal, Elsevier, vol. 22(1), pages 74-86, February.
    • Handle: RePEc:eee:eurman:v:22:y:2004:i:1:p:74-86
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0263237303001622
    Download Restriction: Full text for ScienceDirect subscribers only
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:eurman:v:22:y:2004:i:1:p:74-86. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/wps/find/journaldescription.cws_home/115/description#description .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.