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Crisis Planning in Small Businesses:: Importance, Impetus and Indifference

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  • Spillan, John
  • Hough, Michelle

Abstract

This study examines crisis planning in a survey of small businesses. It specifically focuses on the perceived importance of crisis planning by small business managers. In particular, we investigate whether the experience of an actual crisis event by a business generates concern for future crises, if concern is generated more from the occurrence of a crisis event or from the presence of a crisis management team. Results of the study indicate that crisis planning receives little attention in the small businesses surveyed, and for most small business managers, an actual crisis event must occur before crisis planning becomes a concern. Concern for crises is generated by experiencing crisis events, rather than by the presence of crisis management teams. It was found that even those businesses that had previously experienced crises did not have crisis management teams.

Suggested Citation

  • Spillan, John & Hough, Michelle, 2003. "Crisis Planning in Small Businesses:: Importance, Impetus and Indifference," European Management Journal, Elsevier, vol. 21(3), pages 398-407, June.
    • Handle: RePEc:eee:eurman:v:21:y:2003:i:3:p:398-407
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    Cited by:

    1. Chia-Lee Yang & Benjamin J. C. Yuan & Chi-Yo Huang, 2015. "Key Determinant Derivations for Information Technology Disaster Recovery Site Selection by the Multi-Criterion Decision Making Method," Sustainability, MDPI, vol. 7(5), pages 1-40, May.
    2. Sarkar, Soumodip & Osiyevskyy, Oleksiy, 2018. "Organizational change and rigidity during crisis: A review of the paradox," European Management Journal, Elsevier, vol. 36(1), pages 47-58.
    3. Raed Hussam Alzoubi & Amar Hisham Jaaffar, 2020. "The Mediating Effect of Crisis Management on Leadership Styles and Hotel Performance in Jordan," International Journal of Financial Research, International Journal of Financial Research, Sciedu Press, vol. 11(4), pages 384-397, July.
    4. Rapacz Andrzej & Jaremen Daria E., 2013. "Management instruments in the process focused on improving the results of organizations functioning in economic crisis – based on the research of opinions presented by managers of tourist enterprises ," Management, Sciendo, vol. 17(1), pages 291-304, May.
    5. Wang, Jie & Ritchie, Brent W., 2012. "Understanding accommodation managers’ crisis planning intention: An application of the theory of planned behaviour," Tourism Management, Elsevier, vol. 33(5), pages 1057-1067.
    6. Ana Isabel Polo-Peña & Dolores Maria Frías-Jamilena & Miguel Ángel Rodríguez-Molina, 2012. "Marketing practices in the Spanish rural tourism sector and their contribution to business outcomes," Entrepreneurship & Regional Development, Taylor & Francis Journals, vol. 24(7-8), pages 503-521, September.
    7. Agnieszka Karman, 2020. "An examination of factors influencing the application of mechanisms of organizations' resilience to weather extremes," Business Strategy and the Environment, Wiley Blackwell, vol. 29(1), pages 276-290, January.
    8. Agnes Lancini & Jean-Fabrice Lebraty, 2007. "Contributions des systèmes d'information centrés réseau en situation de crise," Post-Print halshs-00264358, HAL.
    9. Grashuis, Jasper, 2021. "Self-employment duration during the COVID-19 pandemic: A competing risk analysis," Journal of Business Venturing Insights, Elsevier, vol. 15(C).
    10. Stephens Simon & McLaughlin Christopher & McLaughlin Katrina, 2021. "Entrepreneurs responding to the COVID-19 crisis: evidence from Ireland," The Irish Journal of Management, Sciendo, vol. 40(2), pages 143-156, December.
    11. Brahim Herbane, 2020. "Locational Contiguity and Business Continuity: Perceived Organizational Resilience of Small- and Medium-Sized Enterprises in U.K. Business Parks," SAGE Open, , vol. 10(2), pages 21582440209, May.
    12. Andreas Rauch & Willem Hulsink, 2023. "Just one Damned Thing After Another: Towards an Event-based Perspective of Entrepreneurship," Entrepreneurship Theory and Practice, , vol. 47(3), pages 662-681, May.
    13. Labaš, Davor & Pršir, Andrijana & Puškar, Julija, 2018. "Evolving Crisis Management - Current Jobs and Required Employee’s Skills and Characteristics Analysis," 6th International OFEL Conference on Governance, Management and Entrepreneurship. New Business Models and Institutional Entrepreneurs: Leading Disruptive Change (Dubrovnik, 2018), in: 6th International OFEL Conference on Governance, Management and Entrepreneurship. New Business Models and Institutional Entrepreneurs: Leading Disrupt, pages 524-582, Governance Research and Development Centre (CIRU), Zagreb.
    14. Kuckertz, Andreas & Brändle, Leif & Gaudig, Anja & Hinderer, Sebastian & Morales Reyes, Carlos Arturo & Prochotta, Alicia & Steinbrink, Kathrin M. & Berger, Elisabeth S.C., 2020. "Startups in times of crisis – A rapid response to the COVID-19 pandemic," Journal of Business Venturing Insights, Elsevier, vol. 13(C).
    15. Ruchi Verma & Vivek Kumar Sehgal & Nitin, 2016. "Computational Stochastic Modelling to Handle the Crisis Occurred During Community Epidemic," Annals of Data Science, Springer, vol. 3(2), pages 119-133, June.
    16. Stephens, Simon & McLaughlin, Christopher & McLaughlin, Katrina, 2021. "Small business in a time of crisis: A five stage model of business grief," Journal of Business Venturing Insights, Elsevier, vol. 16(C).
    17. Kamran Shafi & Essam Debie & David Oliver, 2018. "Historical operational data analysis for defence preparedness planning," The Journal of Defense Modeling and Simulation, , vol. 15(2), pages 231-244, April.

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