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Global Knowledge Management Strategies

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  • Desouza, Kevin
  • Evaristo, Roberto

Abstract

In this paper we address the issue of managing knowledge within firms that span multiple countries. Through a series of semi-structured interviews with 29 senior managers, spanning three continents and 11 firms, we present insights on knowledge management approaches and strategies being undertaken. In the organizations we interviewed we found presence of three strategies for knowledge management: Headquarter Commissioned and Executed, Headquarter Commissioned and Regionally Executed, and Regionally Commissioned and Locally Executed. We also discuss challenges faced in executing global knowledge management initiatives.

Suggested Citation

  • Desouza, Kevin & Evaristo, Roberto, 2003. "Global Knowledge Management Strategies," European Management Journal, Elsevier, vol. 21(1), pages 62-67, February.
    • Handle: RePEc:eee:eurman:v:21:y:2003:i:1:p:62-67
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    Citations

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    Cited by:

    1. Mohammad Anisur Rahman & Md. Aminul Islam & Xu Qi, 2017. "Barriers in Adopting Human Resource Information System (HRIS): An Empirical Study on Selected Bangladeshi Garments Factories," International Business Research, Canadian Center of Science and Education, vol. 10(6), pages 98-103, June.
    2. Mohd Sazili Shahibi & Azlinda Saidin & Tengku Adil Tengku Izhar, 2016. "A Framework Based on Human Resource Management Information System (HRMIS) for the Evaluation of Users Satisfaction," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 6(10), pages 62-76, October.
    3. Agnieszka Konys, 2019. "Green Supplier Selection Criteria: From a Literature Review to a Comprehensive Knowledge Base," Sustainability, MDPI, vol. 11(15), pages 1-41, August.
    4. Andersen, Torben Juul, 2012. "Multinational risk and performance outcomes: Effects of knowledge intensity and industry context," International Business Review, Elsevier, vol. 21(2), pages 239-252.
    5. Dinur, Adva & Hamilton III, Robert D. & Inkpen, Andrew C., 2009. "Critical context and international intrafirm best-practice transfers," Journal of International Management, Elsevier, vol. 15(4), pages 432-446, December.
    6. Andersen, Torben Juul & Foss, Nicolai Juul, 2005. "Strategic opportunity and economic performance in multinational enterprises: The role and effects of information and communication technology," Journal of International Management, Elsevier, vol. 11(2), pages 293-310, June.
    7. Hossein Sayyadi Tooranloo & Sepideh Saghafi, 2019. "Investigating the Impact of Using Knowledge Management on Organisational Agility through Competitive Intelligence and Strategic Thinking," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 18(02), pages 1-31, June.
    8. Peter Chhim & Ratna Babu Chinnam & Noureddin Sadawi, 2019. "Product design and manufacturing process based ontology for manufacturing knowledge reuse," Journal of Intelligent Manufacturing, Springer, vol. 30(2), pages 905-916, February.
    9. Samuel Howard Quartey, 2019. "Geographies of Knowledge and Sustainable Development: Towards a Conceptual Model with Research Propositions," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 10(2), pages 878-897, June.
    10. Hakki Yildirmaz & M. Atilla Öner & Nicole Herrmann, 2018. "Impact of Knowledge Management Capabilities on New Product Development and Company Performance," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 15(04), pages 1-34, August.
    11. Andrea Chiarini, 2017. "Setting Strategies outside a Typical Environmental Perspective Using ISO 14001 Certification," Business Strategy and the Environment, Wiley Blackwell, vol. 26(6), pages 844-854, September.
    12. Dr. Katalin Dobrai & Dr. Ferenc Farkas & Dr. Zsuzsa Karoliny & Dr. József Poór, 2011. "Analyzing Knowledge Processes – Knowledge Transfer in Theory and Practice," Proceedings- 9th International Conference on Mangement, Enterprise and Benchmarking (MEB 2011),, Óbuda University, Keleti Faculty of Business and Management.
    13. Chowdhury, Soumyadeb & Budhwar, Pawan & Dey, Prasanta Kumar & Joel-Edgar, Sian & Abadie, Amelie, 2022. "AI-employee collaboration and business performance: Integrating knowledge-based view, socio-technical systems and organisational socialisation framework," Journal of Business Research, Elsevier, vol. 144(C), pages 31-49.

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