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Key features and importance of professional information technology-based services

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  • Viardot, Eric

Abstract

Professional information technology (IT)-based services are growing rapidly and successfully. However, the academic literature virtually ignores them. This article defines and describes key features of professional IT-based services, focuses on their specific business rules, and pinpoints key success factors and the strategic trade-off necessary for maximum results.

Suggested Citation

  • Viardot, Eric, 2000. "Key features and importance of professional information technology-based services," European Management Journal, Elsevier, vol. 18(4), pages 454-461, August.
    • Handle: RePEc:eee:eurman:v:18:y:2000:i:4:p:454-461
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    Cited by:

    1. Krzysztof Borodako & Jadwiga Berbeka & Michał Rudnicki, 2021. "Innovation Orientation in Business Services," Books, Edward Elgar Publishing, number 19897.

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