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Managing team knowledge: core processes, tools and enabling factors

Author

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  • Eppler, Martin J.
  • Sukowski, Oliver

Abstract

Based on action research with product development teams from Roche and DaimlerChrysler, and project teams from Pixelpark and Versicherungskammer Bayern, the following article proposes a model of how team leaders can improve the knowledge management within their teams. The model consists of five layers. The first layer describes the necessary communication platforms for a team. The second level, the normative layer, consists of team rules, goals, and standards. The third layer represents the core team knowledge processes. The fourth layer assembles the relevant tools. The last layer describes the necessary leadership functions to foster effective team knowledge management.

Suggested Citation

  • Eppler, Martin J. & Sukowski, Oliver, 2000. "Managing team knowledge: core processes, tools and enabling factors," European Management Journal, Elsevier, vol. 18(3), pages 334-341, June.
    • Handle: RePEc:eee:eurman:v:18:y:2000:i:3:p:334-341
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    Citations

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    Cited by:

    1. Oliveira Márcio & Pinheiro Paulo, 2021. "Factors in the Sharing of Tacit Knowledge among Volunteer Firefighters," International Journal of Business and Management, Canadian Center of Science and Education, vol. 14(9), pages 1-54, July.
    2. Tran Huy Phuong, 2019. "How authentic leadership promotes individual knowledge sharing: viewing from the lens of COR theory," Management & Marketing, Sciendo, vol. 14(4), pages 386-401, December.
    3. Muethel, Miriam & Hoegl, Martin, 2013. "Shared leadership effectiveness in independent professional teams," European Management Journal, Elsevier, vol. 31(4), pages 423-432.
    4. Philip, Jestine, 2018. "An application of the dynamic knowledge creation model in big data," Technology in Society, Elsevier, vol. 54(C), pages 120-127.
    5. Dar'io Blanco-Fern'andez & Stephan Leitner & Alexandra Rausch, 2022. "Dynamic groups in complex task environments: To change or not to change a winning team?," Papers 2203.09157, arXiv.org.
    6. Bejan Analoui & Sally Sambrook & Clair Doloriert, 2011. "Engaging students in group work to maximise knowledge sharing," Working Papers 11006, Bangor Business School, Prifysgol Bangor University (Cymru / Wales).
    7. Simon Colnar & Vlado Dimovski & David Bogataj, 2019. "Knowledge Management and the Sustainable Development of Social Work," Sustainability, MDPI, vol. 11(22), pages 1-20, November.

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