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ISO 9000 in Belgium: Experience of Belgian quality managers and HRM

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  • Vloeberghs, Daniël
  • Bellens, Jan

Abstract

This article, by Daniël Vloeberghs and Jan Bellens, presents the results of a survey of all ISO 9000 certificated organisations in Belgium. Its objectives are to identify the sort of companies that have an ISO 9000 certificate in Belgium, examine their motivations to introduce ISO 9000 norms, evaluate their experiences, consider the relationship between human resource management and quality management, and identify trends for the future of ISO 9000 and quality assurance in general.

Suggested Citation

  • Vloeberghs, Daniël & Bellens, Jan, 1996. "ISO 9000 in Belgium: Experience of Belgian quality managers and HRM," European Management Journal, Elsevier, vol. 14(2), pages 207-211, April.
    • Handle: RePEc:eee:eurman:v:14:y:1996:i:2:p:207-211
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    Cited by:

    1. Joanna Ejdys, 2012. "Knowledge management as a tool for the improvement of the standards of the quality systems (Zarzadzanie wiedza narzedziem doskonalenia znormalizowanych systemow jakosciowych)," Problemy Zarzadzania, University of Warsaw, Faculty of Management, vol. 10(37), pages 116-138.
    2. Eric Neumayer & Richard Perkins, 2004. "Uneven geographies of organizational practice: explaining the cross-national transfer and adoption of ISO 9000," Industrial Organization 0403006, University Library of Munich, Germany.

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