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Does a facilitated pathway improve access to dental services for homeless and disadvantaged adults?

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  • Stormon, N.
  • Pradhan, A.
  • McAuliffe, A.
  • Ford, P.J.

Abstract

Access to dental care is poorer for people experiencing homelessness and disadvantage due to barriers such as lengthy waiting lists, lack of transport, lack of information and fear of authorities and treatment. This study aimed to evaluate a system integration model for oral health care for clients of homeless services in Brisbane, Australia. This model aimed to provide a facilitated access pathway between homeless community organisations and a public dental service to improve access to dental care. Participants were adult (≥18 years) clients Brisbane homeless community organisations. Those who participated in the intervention evaluation completed a questionnaire, had their oral health screened and followed up for feedback at their dental appointment. Seventy-six clients of community organisations in Brisbane participated in the intervention and its evaluation. Fear was a barrier to accessing dental services for 23% (n = 18). Attendance to the subsequent appointments at the public dental clinic was high, with 85% (n = 64) attending their first appointment. A higher proportion of participants who had surgical and prosthodontic treatment needs at the screening did not attend their appointment compared to those with other needs. Overall the model piloted in this study had positive outcomes; with high attendance rates to the dental facility and positive experiences by participants.

Suggested Citation

  • Stormon, N. & Pradhan, A. & McAuliffe, A. & Ford, P.J., 2018. "Does a facilitated pathway improve access to dental services for homeless and disadvantaged adults?," Evaluation and Program Planning, Elsevier, vol. 71(C), pages 46-50.
    • Handle: RePEc:eee:epplan:v:71:y:2018:i:c:p:46-50
    DOI: 10.1016/j.evalprogplan.2018.08.002
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    References listed on IDEAS

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    1. Sun, B.C. & Chi, D.L. & Schwarz, E. & Milgrom, P. & Yagapen, A. & Malveau, S. & Chen, Z. & Chan, B. & Danner, S. & Owen, E. & Morton, V. & Lowe, R.A., 2015. "Emergency department visits for nontraumatic dental problems: A mixed-methods study," American Journal of Public Health, American Public Health Association, vol. 105(5), pages 947-955.
    2. Pradhan, Archana & Keuskamp, Dominic & Brennan, David, 2016. "Oral health-related quality of life improves in employees with disabilities following a workplace dental intervention," Evaluation and Program Planning, Elsevier, vol. 59(C), pages 1-6.
    3. Lee, H.H. & Lewis, C.W. & Saltzman, B. & Starks, H., 2012. "Visiting the emergency department for dental problems: Trends in utilization, 2001 to 2008," American Journal of Public Health, American Public Health Association, vol. 102(11), pages 77-83.
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    Cited by:

    1. Nagesh Shukla & Biswajeet Pradhan & Abhirup Dikshit & Subrata Chakraborty & Abdullah M. Alamri, 2020. "A Review of Models Used for Investigating Barriers to Healthcare Access in Australia," IJERPH, MDPI, vol. 17(11), pages 1-19, June.

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