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Behavioral consequences of consumer dissatisfaction with medical care

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  • Ware, John E.
  • Davis, Allyson R.

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  • Ware, John E. & Davis, Allyson R., 1983. "Behavioral consequences of consumer dissatisfaction with medical care," Evaluation and Program Planning, Elsevier, vol. 6(3-4), pages 291-297, January.
    • Handle: RePEc:eee:epplan:v:6:y:1983:i:3-4:p:291-297
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    Cited by:

    1. Tat, Sonny & Barr, Donald, 2006. "Healthcare in the New Vietnam: Comparing patients' satisfaction with outpatient care in a traditional neighborhood clinic and a new, western-style clinic in Ho Chi Minh City," Social Science & Medicine, Elsevier, vol. 62(5), pages 1229-1236, March.
    2. Grytten, Jostein & Carlsen, Fredrik & Skau, Irene, 2009. "Services production and patient satisfaction in primary care," Health Policy, Elsevier, vol. 89(3), pages 312-321, March.
    3. Jungki Lee, 2012. "Components Of Medical Service Users’ Dissatisfaction: A Perceived Control Perspective," International Journal of Management and Marketing Research, The Institute for Business and Finance Research, vol. 5(2), pages 53-63..
    4. Schutt, Russell K. & Goldfinger, Stephen M. & Penk, Walter E., 1997. "Satisfaction with residence and with life: When homeless mentally ill persons are housed," Evaluation and Program Planning, Elsevier, vol. 20(2), pages 185-194, May.
    5. Carlsen, Fredrik & Grytten, Jostein, 2000. "Consumer satisfaction and supplier induced demand," Journal of Health Economics, Elsevier, vol. 19(5), pages 731-753, September.
    6. Ivora Hinton & Jessica Howell & Elizabeth Merwin & Steven N. Stern & Sarah Turner & Ishan Williams & Melvin Wilson, 2010. "The Educational Pipeline for Health Care Professionals: Understanding the Source of Racial Differences," Journal of Human Resources, University of Wisconsin Press, vol. 45(1).

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