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Artifact in client satisfaction assessment : Experience in community mental health settings

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  • LeVois, Maurice
  • Nguyen, Tuan D.
  • Attkisson, C. Clifford

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  • LeVois, Maurice & Nguyen, Tuan D. & Attkisson, C. Clifford, 1981. "Artifact in client satisfaction assessment : Experience in community mental health settings," Evaluation and Program Planning, Elsevier, vol. 4(2), pages 139-150, January.
    • Handle: RePEc:eee:epplan:v:4:y:1981:i:2:p:139-150
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    Cited by:

    1. Jay L. Lebow, 1983. "Client Satisfaction With Mental Health Treatment," Evaluation Review, , vol. 7(6), pages 729-752, December.
    2. Toni Mora, 2008. "The relevance of satisfaction with coverage for health care utilization: evidence from Catalonia," Hacienda Pública Española / Review of Public Economics, IEF, vol. 184(1), pages 99-116, April.
    3. Isac Florin Lucian & Rusu Sergiu & Cureteanu Radu Silviu, 2012. "Problems In Measuring Customer Satisfaction," Annals - Economy Series, Constantin Brancusi University, Faculty of Economics, vol. 4, pages 22-25, December.
    4. Garland, Ann F. & Saltzman, Marla D. & Aarons, Gregory A., 2000. "Adolescent satisfaction with mental health services: development of a multidimensional scale," Evaluation and Program Planning, Elsevier, vol. 23(2), pages 165-175, May.
    5. Torbjørn Moum, 1998. "Mode of administration and interviewer effects in self-reported symptoms of anxiety and depression," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 45(1), pages 279-318, November.

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