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Stochastic scheduling of chemotherapy appointments considering patient acuity levels

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  • Karakaya, Sırma
  • Gul, Serhat
  • Çelik, Melih

Abstract

The uncertainty in infusion durations and non-homogeneous care level needs of patients are the critical factors that lead to difficulties in chemotherapy scheduling. We study the problem of scheduling patient appointments and assigning patients to nurses under uncertainty in infusion durations for a given day. We consider instantaneous nurse workload, represented in terms of total patient acuity levels, and chair availability while scheduling patients. We formulate a two-stage stochastic mixed-integer programming model with the objective of minimizing expected weighted sum of excess patient acuity, waiting time and nurse overtime. We propose a scenario bundling-based decomposition algorithm to find near-optimal schedules. We use data of a major university hospital to generate managerial insights related to the impact of acuity consideration, and number of nurses and chairs on the performance measures. We compare the schedules obtained by the algorithm with the baseline schedules and those found by applying several relevant scheduling heuristics. Finally, we assess the value of stochastic solution.

Suggested Citation

  • Karakaya, Sırma & Gul, Serhat & Çelik, Melih, 2023. "Stochastic scheduling of chemotherapy appointments considering patient acuity levels," European Journal of Operational Research, Elsevier, vol. 305(2), pages 902-916.
    • Handle: RePEc:eee:ejores:v:305:y:2023:i:2:p:902-916
    DOI: 10.1016/j.ejor.2022.06.014
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    References listed on IDEAS

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    1. Nur Banu Demir & Serhat Gul & Melih Çelik, 2021. "A stochastic programming approach for chemotherapy appointment scheduling," Naval Research Logistics (NRL), John Wiley & Sons, vol. 68(1), pages 112-133, February.
    2. Guillaume Lamé & Oualid Jouini & Julie Stal-Le Cardinal, 2016. "Outpatient Chemotherapy Planning: a Literature Review with Insights from a Case Study," Post-Print hal-01324488, HAL.
    3. Menel Benzaid & Nadia Lahrichi & Louis-Martin Rousseau, 2020. "Chemotherapy appointment scheduling and daily outpatient–nurse assignment," Health Care Management Science, Springer, vol. 23(1), pages 34-50, March.
    4. Alireza F. Hesaraki & Nico P. Dellaert & Ton Kok, 2020. "Integrating nurse assignment in outpatient chemotherapy appointment scheduling," OR Spectrum: Quantitative Approaches in Management, Springer;Gesellschaft für Operations Research e.V., vol. 42(4), pages 935-963, December.
    5. Michelle Alvarado & Lewis Ntaimo, 2018. "Chemotherapy appointment scheduling under uncertainty using mean-risk stochastic integer programming," Health Care Management Science, Springer, vol. 21(1), pages 87-104, March.
    6. Hesaraki, Alireza F. & Dellaert, Nico P. & de Kok, Ton, 2019. "Generating outpatient chemotherapy appointment templates with balanced flowtime and makespan," European Journal of Operational Research, Elsevier, vol. 275(1), pages 304-318.
    7. Ahmadi-Javid, Amir & Jalali, Zahra & Klassen, Kenneth J, 2017. "Outpatient appointment systems in healthcare: A review of optimization studies," European Journal of Operational Research, Elsevier, vol. 258(1), pages 3-34.
    8. Avishai Mandelbaum & Petar Momčilović & Nikolaos Trichakis & Sarah Kadish & Ryan Leib & Craig A. Bunnell, 2020. "Data-Driven Appointment-Scheduling Under Uncertainty: The Case of an Infusion Unit in a Cancer Center," Management Science, INFORMS, vol. 66(1), pages 243-270, January.
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    Cited by:

    1. Serhat Gul, 2024. "Nursing care flexibility in chemotherapy appointment scheduling," Flexible Services and Manufacturing Journal, Springer, vol. 36(3), pages 918-945, September.

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