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"What! What kind of apology is this?": The nature of apology in victim offender mediation

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  • Choi, Jung Jin
  • Severson, Margaret

Abstract

This qualitative study examined the multiple perspectives of participants' experiences of a Victim Offender Mediation (VOM) program operating in a Midwestern city. Thirty-four face-to-face interviews were conducted with 37 participants, including juvenile offenders and their parents, adult crime victims, mediators, and referral sources. The findings indicate disparities exist between the juvenile offenders and their victims in their perceptions of the genuineness of the apology delivered. The nature of apology is explored and its meaning in the restorative justice context is set out. This study provides a snapshot of the process and practice of restorative justice work. In particular, this study highlights the complicated nature of communication between and among VOM participants. Recommendations are made to improve victim-sensitive restorative justice practices through the composition and delivery of the apology.

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  • Choi, Jung Jin & Severson, Margaret, 2009. ""What! What kind of apology is this?": The nature of apology in victim offender mediation," Children and Youth Services Review, Elsevier, vol. 31(7), pages 813-820, July.
    • Handle: RePEc:eee:cysrev:v:31:y:2009:i:7:p:813-820
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    Cited by:

    1. Ksenia O. Krylova & Teri Elkins Longacre & James S. Phillips, 2018. "Applicants with a Tarnished Past: Stealing Thunder and Overcoming Prior Wrongdoing," Journal of Business Ethics, Springer, vol. 150(3), pages 793-802, July.
    2. Reinders Folmer Christopher P. & Mascini Peter & Leunissen Joost M., 2019. "Rethinking Apology in Tort Litigation Deficiencies in Comprehensiveness Undermine Remedial Effectiveness," Review of Law & Economics, De Gruyter, vol. 15(1), pages 1-27, March.

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