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The emerging role of the CISO

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  • Hooper, Val
  • McKissack, Jeremy

Abstract

Against a background of board-level concern for cybersecurity, organizations are seeking to ensure the protection of their information assets and minimize the risk of a cybersecurity attack. These objectives place two particular demands on organizations: to appoint a suitable official to head up their information security operations, a CISO; and to ensure that the executive and board are appropriately informed of the organization's security status. In exploring the challenges that confront organizations in selecting a CISO, we drew on data from the U.S., Canada, and New Zealand. Two main issues were addressed. First, the organization has to be very clear on what it wants in terms of the job the CISO is expected to perform and the corresponding attributes that such an incumbent would need to possess. The CISO is a senior-level executive and rather than being a specialized technical expert, the CISO should be an excellent communicator. This will help address the second issue, which is how effectively the CISO can communicate with the board. Some suggestions are provided that serve to aid both effectiveness and efficiency. However, organizations need to embrace their concern about cybersecurity and build it into their selection criteria for board members.

Suggested Citation

  • Hooper, Val & McKissack, Jeremy, 2016. "The emerging role of the CISO," Business Horizons, Elsevier, vol. 59(6), pages 585-591.
    • Handle: RePEc:eee:bushor:v:59:y:2016:i:6:p:585-591
    DOI: 10.1016/j.bushor.2016.07.004
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    Cited by:

    1. Hayes, Darren R. & Cappa, Francesco, 2018. "Open-source intelligence for risk assessment," Business Horizons, Elsevier, vol. 61(5), pages 689-697.
    2. Meghisan-Toma Georgeta-Madalina & Nicula Vasile Cosmin, 2020. "ICT Security Measures for the Companies within European Union Member States – Perspectives in COVID-19 Context," Proceedings of the International Conference on Business Excellence, Sciendo, vol. 14(1), pages 362-370, July.
    3. Ravi, Akash, 2022. "Evaluating the Need for C-level Executives to Drive Quality Initiatives in Technology Companies," OSF Preprints 2nwkr, Center for Open Science.
    4. Abraham, Chon & Chatterjee, Dave & Sims, Ronald R., 2019. "Muddling through cybersecurity: Insights from the U.S. healthcare industry," Business Horizons, Elsevier, vol. 62(4), pages 539-548.
    5. Benz, Michael & Chatterjee, Dave, 2020. "Calculated risk? A cybersecurity evaluation tool for SMEs," Business Horizons, Elsevier, vol. 63(4), pages 531-540.

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