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How important is trust in driving financial inclusion?

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  • Ghosh, Saibal

Abstract

The study investigates the importance of trust for financial inclusion. Using survey data for India, the results indicate that trust leads to a significant improvement in both account ownership and use. Robustness tests show a significant differential impact across categories such as gender, location and those with mobile phone. The analysis suggests the need for a holistic assessment of the financial inclusion agenda, taking on board the role and relevance of trust in driving the process.

Suggested Citation

  • Ghosh, Saibal, 2021. "How important is trust in driving financial inclusion?," Journal of Behavioral and Experimental Finance, Elsevier, vol. 30(C).
    • Handle: RePEc:eee:beexfi:v:30:y:2021:i:c:s221463502100054x
    DOI: 10.1016/j.jbef.2021.100510
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    References listed on IDEAS

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    Cited by:

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    2. Shao, Junli & Wu, Dengrong & Jin, Cheng, 2023. "How do financial inclusion and education increase resource efficiency?," Resources Policy, Elsevier, vol. 85(PA).
    3. Carton, F.L. & Xiong, H. & McCarthy, J.B., 2022. "Drivers of financial well-being in socio-economic deprived populations," Journal of Behavioral and Experimental Finance, Elsevier, vol. 34(C).
    4. Jalan, Akanksha & Matkovskyy, Roman & Urquhart, Andrew & Yarovaya, Larisa, 2023. "The role of interpersonal trust in cryptocurrency adoption," Journal of International Financial Markets, Institutions and Money, Elsevier, vol. 83(C).
    5. Sant'Anna, Dário A.L.M. & Figueiredo, Paulo N., 2024. "Fintech innovation: Is it beneficial or detrimental to financial inclusion and financial stability? A systematic literature review and research directions," Emerging Markets Review, Elsevier, vol. 60(C).
    6. Dyah Titis Kusuma Wardani & Navi'ah Khusniati & Susilo Nur Aji Cokro Darsono, 2023. "Sociodemographic Effects on Financial Inclusion: Implications from Online Transaction in Developing-8 Countriesfrom Online Transaction in Developing-8 Countries Abstract: The world has reached the ind," Economics and Finance in Indonesia, Faculty of Economics and Business, University of Indonesia, vol. 69, pages 67-86, Juni.
    7. Duan, Ditao & Liu, Kai, 2023. "Do financial inclusion, natural resources and green innovation affect the Sustainable Environment in Resource Rich Economies," Resources Policy, Elsevier, vol. 86(PA).

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    More about this item

    Keywords

    Trust; Financial inclusion; Probit; Heckman Probit; India;
    All these keywords.

    JEL classification:

    • G - Financial Economics
    • D - Microeconomics

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