Les coûts cachés liés à des mesures d’amélioration des services:l’exemple des caisses d’un hypermarché
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More about this item
Keywords
capacités d’ajustement; coûts cachés; indicateurs de performance; adjustment abilities; hidden costs; indicators.;All these keywords.
JEL classification:
- M49 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Accounting - - - Other
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