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Adkar Model Vs. Quality Management Change

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  • Gratiela Dana Boca

    (North Center University of Baia Mare, Romania)

Abstract

This research was conducted through different countries to identify dimensions and antecedents of buyer-seller relationships quality. In light of the findings dimensions of relationship quality have emerged: mutual trust, partners’ commitment in the relationship, cooperation and creativity and innovation. Also, the research identifies several key success factors in business relationships that are grouped into different categories: factors related to relational behaviours and factors related to characteristics of the offer. These results serve as valuable indicators, allowing managers to evaluate, adjust and develop their relationships marketing strategies. The ADKAR model provides a tool for improving the connection between individual performance, organizational change management and business results. This study provides a significant contribution to the relationship quality literature and present few ideas for future management in a new manufacture vision for MANU-FUTURE

Suggested Citation

  • Gratiela Dana Boca, 2013. "Adkar Model Vs. Quality Management Change," Risk in Contemporary Economy, "Dunarea de Jos" University of Galati, Faculty of Economics and Business Administration, pages 246-253.
    • Handle: RePEc:ddj:fserec:y:2013:p:246-253
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    File URL: http://www.rce.feaa.ugal.ro/images/stories/RCE2013/papers/Boca_Gratiela.pdf
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    References listed on IDEAS

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    1. Gabriela GHEORGHE, 2011. "Business Process Reengineering, a Crises Solution or a Necessity," Risk in Contemporary Economy, "Dunarea de Jos" University of Galati, Faculty of Economics and Business Administration, pages 190-195.
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    Cited by:

    1. Gabriela Dana Boca & Mukaj Lindita & Vishkurti Marsida, 2016. "Creating A Model Culture Of Management Change," Annals of Faculty of Economics, University of Oradea, Faculty of Economics, vol. 1(1), pages 871-880, July.
    2. Haochen Guo & Petr Polak, 2023. "Intelligent finance and change management implications," Palgrave Communications, Palgrave Macmillan, vol. 10(1), pages 1-8, December.
    3. Nicos Antoniades & Constantinos Constantinou & Maria Allayioti & Athanasia Biska, 2022. "Lasting political change performance: knowledge, awareness, and reinforcement (KARe)," SN Business & Economics, Springer, vol. 2(2), pages 1-15, February.

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