IDEAS home Printed from https://ideas.repec.org/a/ddj/fseeai/y2021i1p11-15.html
   My bibliography  Save this article

Tracking Key Performance Indicators within Educational Institutions: The Balanced Scorecard Approach

Author

Listed:
  • Mioara JICMAN ENACHE

    (Dunarea de Jos University of Galati, Romania)

  • Catalina TEACU SPAC

    (Dunarea de Jos University of Galati, Romania)

  • Alexandru CAPATINA

    (Dunarea de Jos University of Galati, Romania)

Abstract

This research highlights the application of Balanced Scorecard methodology on relevant key performance indicators, with high impact on the development of Romanian educational services. Without pretending to be a comprehensive study with generalizable results, this research reveals the analysis of fifteen performance indicators, integrated in three dimensions: institutional capacity, educational efficiency and quality management. The Balanced Scorecard model enables an efficient management in order to deliver the best value to all educational stakeholders. We consider that the findings will have significant implications both on the educational decision makers and the managers of educational institutions from Romania, as the integration of relevant performance indicators in this survey purposefully challenge their minds.

Suggested Citation

  • Mioara JICMAN ENACHE & Catalina TEACU SPAC & Alexandru CAPATINA, 2021. "Tracking Key Performance Indicators within Educational Institutions: The Balanced Scorecard Approach," Economics and Applied Informatics, "Dunarea de Jos" University of Galati, Faculty of Economics and Business Administration, issue 1, pages 11-15.
    • Handle: RePEc:ddj:fseeai:y:2021:i:1:p:11-15
    DOI: 10.35219/eai15840409161
    as

    Download full text from publisher

    File URL: http://www.eia.feaa.ugal.ro/images/eia/2021_1/Jicman-Enache_Teacu-Spac_Capatina.pdf
    Download Restriction: no
    File URL: https://libkey.io/10.35219/eai15840409161?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Grosskopf, Shawna & Moutray, Chad, 2001. "Evaluating performance in Chicago public high schools in the wake of decentralization," Economics of Education Review, Elsevier, vol. 20(1), pages 1-14, February.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Dima Alina Mihaela & Argatu Ruxandra & Rădoi Mireille, 2024. "Performance Evaluation in Higher Education – A Comparative Approach," Proceedings of the International Conference on Business Excellence, Sciendo, vol. 18(1), pages 2453-2471.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Pierre Ouellette & Valérie Vierstraete, 2010. "Malmquist indexes with quasi-fixed inputs: an application to school districts in Québec," Annals of Operations Research, Springer, vol. 173(1), pages 57-76, January.
    2. Son Nghiem & Ha Trong Nguyen & Luke B. Connelly, 2016. "The Efficiency of Australian Schools: A Nationwide Analysis Using Gains in Test Scores of Students as Outputs," Economic Papers, The Economic Society of Australia, vol. 35(3), pages 256-268, September.
    3. Waldo, Staffan, 2007. "On the use of student data in efficiency analysis--Technical efficiency in Swedish upper secondary school," Economics of Education Review, Elsevier, vol. 26(2), pages 173-185, April.
    4. Rouselle Lavado & Emilyn Cabanda, 2009. "The efficiency of health and education expenditures in the Philippines," Central European Journal of Operations Research, Springer;Slovak Society for Operations Research;Hungarian Operational Research Society;Czech Society for Operations Research;Österr. Gesellschaft für Operations Research (ÖGOR);Slovenian Society Informatika - Section for Operational Research;Croatian Operational Research Society, vol. 17(3), pages 275-291, September.
    5. Aristovnik, Aleksander & Obadić, Alka, 2014. "Measuring relative efficiency of secondary education in selected EU and OECD countries: the case of Slovenia and Croatia," MPRA Paper 63936, University Library of Munich, Germany.
    6. Bert Balk, 2003. "The Residual: On Monitoring and Benchmarking Firms, Industries, and Economies with Respect to Productivity," Journal of Productivity Analysis, Springer, vol. 20(1), pages 5-47, July.
    7. Shawna Grosskopf & Kathy Hayes & Lori Taylor & William Weber, 2015. "Centralized or decentralized control of school resources? A network model," Journal of Productivity Analysis, Springer, vol. 43(2), pages 139-150, April.
    8. Kristof De Witte & Laura López-Torres, 2017. "Efficiency in education: a review of literature and a way forward," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 68(4), pages 339-363, April.
    9. Shawna Grosskopf & Kathy Hayes & Lori L. Taylor, 2014. "Applied efficiency analysis in education," Economics and Business Letters, Oviedo University Press, vol. 3(1), pages 19-26.
    10. Aleksander Aristovnik, 2013. "Relative Efficiency of Education Expenditures in Eastern Europe: A Non-parametric Approach," Journal of Knowledge Management, Economics and Information Technology, ScientificPapers.org, vol. 3(3), pages 1-4, June.
    11. Samoilenko, Sergey & Osei-Bryson, Kweku-Muata, 2010. "Determining sources of relative inefficiency in heterogeneous samples: Methodology using Cluster Analysis, DEA and Neural Networks," European Journal of Operational Research, Elsevier, vol. 206(2), pages 479-487, October.
    12. Johnes, Jill, 2015. "Operational Research in education," European Journal of Operational Research, Elsevier, vol. 243(3), pages 683-696.
    13. Nghiem, Son & Nguyen, Ha & Connelly, Luke, 2014. "The Efficiency of Australian Schools: Evidence from the NAPLAN Data 2009-2011," MPRA Paper 56231, University Library of Munich, Germany.
    14. Arbona, Alexei & Giménez, Víctor & López-Estrada, Sebastián & Prior, Diego, 2022. "Efficiency and quality in Colombian education: An application of the metafrontier Malmquist-Luenberger productivity index," Socio-Economic Planning Sciences, Elsevier, vol. 79(C).
    15. Gronberg, Timothy J. & Jansen, Dennis W. & Taylor, Lori L., 2012. "The relative efficiency of charter schools: A cost frontier approach," Economics of Education Review, Elsevier, vol. 31(2), pages 302-317.
    16. Podinovski, Victor V. & Ismail, Ihsan & Bouzdine-Chameeva, Tatiana & Zhang, Wenjuan, 2014. "Combining the assumptions of variable and constant returns to scale in the efficiency evaluation of secondary schools," European Journal of Operational Research, Elsevier, vol. 239(2), pages 504-513.
    17. Tommaso Agasisti & Giuseppe Munda & Ralph Hippe, 2019. "Measuring the efficiency of European education systems by combining Data Envelopment Analysis and Multiple-Criteria Evaluation," Journal of Productivity Analysis, Springer, vol. 51(2), pages 105-124, June.
    18. Huguenin, Jean-Marc, 2015. "Adjusting for the environment in DEA: A comparison of alternative models based on empirical data," Socio-Economic Planning Sciences, Elsevier, vol. 52(C), pages 41-54.
    19. Giuseppe Coco & Raffaele Lagravinese, 2012. "Incentive Effects on Efficiency in Education Systems’ Performance," Working Papers 270, ECINEQ, Society for the Study of Economic Inequality.
    20. Steve Bradley & Jill Johnes & Allan Little, 2010. "Measurement And Determinants Of Efficiency And Productivity In The Further Education Sector In England," Bulletin of Economic Research, Wiley Blackwell, vol. 62(1), pages 1-30, January.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ddj:fseeai:y:2021:i:1:p:11-15. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Gianina Mihai (email available below). General contact details of provider: https://edirc.repec.org/data/fegalro.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.