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User Satisfaction Regarding Healthcare Education Services Conducted within EU Funded Projects

Author

Listed:
  • Anamaria-Cătălina RADU

    (The Bucharest University of Economic Studies)

  • Mihai-Cristian ORZAN

    (The Bucharest University of Economic Studies)

  • Sebastian CEPTUREANU

    (The Bucharest University of Economic Studies)

  • Ivona STOICA

    (“Dimitrie Cantemir" Christian University)

Abstract

Education is the most important component within a state, as it contributes to economic growth and to the overall development of the country. EU funded projects in this area offer beneficiaries the opportunity to specialize in a different field, to collect new information from various areas of activity and acquire new skills that they can later apply effectively. In Romania, there are a number of projects financed under EU funds, aimed at the development of individuals and their specialization in various areas of activity. Projects developed in healthcare education area enables beneficiaries to gain new knowledge, both regarding their particular field of interest and in related areas as well. The purpose of this paper is to determine user satisfaction on the quality of services provided both in the traditional as well as the online environment. The work comprises two quantitative studies that have been conducted among project beneficiaries- "Professional training for implementing new technologies in healthcare system". Data resulted from the research were analysed using IBM SPSS Statistics 20.

Suggested Citation

  • Anamaria-Cătălina RADU & Mihai-Cristian ORZAN & Sebastian CEPTUREANU & Ivona STOICA, 2017. "User Satisfaction Regarding Healthcare Education Services Conducted within EU Funded Projects," ECONOMIC COMPUTATION AND ECONOMIC CYBERNETICS STUDIES AND RESEARCH, Faculty of Economic Cybernetics, Statistics and Informatics, vol. 51(1), pages 89-102.
    • Handle: RePEc:cys:ecocyb:v:50:y:2017:i:1:p:89-102
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    References listed on IDEAS

    as
    1. GHEORGHE ZAMAN & Anca CRISTEA, 2011. "EU Structural Funds Absorption in Romania: Obstacles and Issues," Romanian Journal of Economics, Institute of National Economy, vol. 32(1(41)), pages 60-77, June.
    Full references (including those not matched with items on IDEAS)

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    More about this item

    Keywords

    customer satisfaction; conceptual model; online marketing; medical education; European funds.;
    All these keywords.

    JEL classification:

    • M31 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - Marketing
    • C52 - Mathematical and Quantitative Methods - - Econometric Modeling - - - Model Evaluation, Validation, and Selection

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