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Evaluation Of The Effectiveness Of Thetelecommunication Company'S Cluster Management

Author

Listed:
  • Vladimir PLOTNIKOV
  • Yulia VERTAKOVA
  • Evgeniy LEONTYEV

    (South-West State University)

Abstract

Effective management of the cluster in telecommunication company requires the system of performance indicators. The composition of these indicators is determined by the criterion of efficiency, specificity of activity of the company and features of its external and internal environment. The authors developed a balanced scorecard to evaluate the efficiency of enterprise management. It is adapted to the specificities of small communications companies. Testing of the system at the Russian enterprises reaffirmed its adequacy. There is recommendation on the use of the developed system in the practice of management.

Suggested Citation

  • Vladimir PLOTNIKOV & Yulia VERTAKOVA & Evgeniy LEONTYEV, 2016. "Evaluation Of The Effectiveness Of Thetelecommunication Company'S Cluster Management," ECONOMIC COMPUTATION AND ECONOMIC CYBERNETICS STUDIES AND RESEARCH, Faculty of Economic Cybernetics, Statistics and Informatics, vol. 50(4), pages 109-118.
    • Handle: RePEc:cys:ecocyb:v:50:y:2016:i:4:p:109-118
    as

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    References listed on IDEAS

    as
    1. Eduard Gabriel CEPTUREANU, 2015. "Research Regarding Change Management Tools On Eu Smes," Business Excellence and Management, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 5(2), pages 28-32, June.
    2. Shpend IMERI, 2012. "Logistics Information Systems In Macedonian Firms: Current Situation And Future Prospects," Business Excellence and Management, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 2(3), pages 43-52, September.
    Full references (including those not matched with items on IDEAS)

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    More about this item

    Keywords

    balanced scorecard; small telecommunication companies; performance indicators; revenues and costs; internal and external environment; effectiveness of management.;
    All these keywords.

    JEL classification:

    • L30 - Industrial Organization - - Nonprofit Organizations and Public Enterprise - - - General
    • L96 - Industrial Organization - - Industry Studies: Transportation and Utilities - - - Telecommunications

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