IDEAS home Printed from https://ideas.repec.org/a/cup/maorev/v7y2011i02p279-302_00.html
   My bibliography  Save this article

Antecedents of Trust across Foci: A Comparative Study of Turkey and China

Author

Listed:
  • Wasti, Syeda Arzu
  • Tan, Hwee Hoon
  • Erdil, Selin Eser

Abstract

Instead of importing Western models of intelpersonal trust, we adopted a qualitative approach to understand trust relationships from indigenous cultures' perspectives. We examined trust relationships directed at diilerent foci in the organization (supervisor, peer, and subordinate) in two different countries, Turkey and China. Semi-structured interviews were conducted with 30 Turkish and 30 Chinese employees working for a variety of large-scale organizations located in Istanbul, Turkey and Shenzhen, China. We report the content analysis of trust-building critical incidents narrated by the respondents. While the general antecedents of Ability, Benevolence, and Integrity were found to exist in both countries. Benevolence, with its culture-specific manifestations, played a very important role in trust-building across multiple foci in both countries. We also found that trust relationships in these two contexts tended to go beyond the professional domain, and to involve sharing of personal time, information, and space. Drawing on this evidence, we propose a trust-building process that is more affective in nature and which straddles both work and non-work domains.

Suggested Citation

  • Wasti, Syeda Arzu & Tan, Hwee Hoon & Erdil, Selin Eser, 2011. "Antecedents of Trust across Foci: A Comparative Study of Turkey and China," Management and Organization Review, Cambridge University Press, vol. 7(2), pages 279-302, July.
    • Handle: RePEc:cup:maorev:v:7:y:2011:i:02:p:279-302_00
    as

    Download full text from publisher

    File URL: https://www.cambridge.org/core/product/identifier/S1740877600002461/type/journal_article
    File Function: link to article abstract page
    Download Restriction: no
    ---><---

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Karoui, Sedki & Behi, Azza Temessek & Fehri, Dorsaf & Belaid, Samy & Lacoeuilhe, Jérôme, 2024. "Predicting label brand loyalty: A comparison of two models using a partial least square-structural equation modeling," Journal of Retailing and Consumer Services, Elsevier, vol. 79(C).
    2. Karakitapoğlu-Aygün, Zahide & Gumusluoglu, Lale & Erturk, Alper & Scandura, Terri A., 2023. "What if authoritarian to all or to some? A multi-level investigation of within-team differentiation in authoritarian leadership," Journal of Business Research, Elsevier, vol. 162(C).
    3. Basit-Memon, Muhammad Abdul & Mirani, Manzoor Ali & Bashir, Shahid, 2017. "A Research Framework for Antecedents to Interpersonal Trust Development from Organizational Perspective," Sukkur IBA Journal of Management and Business, Sukkur IBA University, vol. 4(1), pages 103-117, January -.
    4. Fei Song & C. Bram Cadsby & Yunyun Bi, 2012. "Trust, Reciprocity, and Guanxi in China: An Experimental Investigation," Management and Organization Review, The International Association for Chinese Management Research, vol. 8(2), pages 397-421, July.
    5. Starr, Richard G. & Zhu, Andrew Q. & Frethey-Bentham, Catherine & Brodie, Roderick J., 2020. "Peer-to-peer interactions in the sharing economy: Exploring the role of reciprocity within a Chinese social network," Australasian marketing journal, Elsevier, vol. 28(3), pages 67-80.
    6. Helena Bulińska-Stangrecka & Anna Bagieńska, 2018. "Investigating the Links of Interpersonal Trust in Telecommunications Companies," Sustainability, MDPI, vol. 10(7), pages 1-17, July.
    7. Qiu, Judy & Kesebir, Selin & Günaydin, Gül & Selçuk, Emre & Wasti, S. Arzu, 2022. "Gender differences in interpersonal trust: Disclosure behavior, benevolence sensitivity and workplace implications," Organizational Behavior and Human Decision Processes, Elsevier, vol. 169(C).
    8. Özge Tayfur Ekmekci, 2015. "Trust or Not Trust: Understandıng the Effects of Allocentrısm & Idıocentrısm on Coworker Trust," Journal of Economics and Behavioral Studies, AMH International, vol. 7(4), pages 106-121.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:cup:maorev:v:7:y:2011:i:02:p:279-302_00. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Kirk Stebbing (email available below). General contact details of provider: https://www.cambridge.org/mor .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.