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Importance of Organizational Citizenship Behaviour for Overall Performance Evaluation: Comparing the Role of Task Interdependence in China and the USA

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  • Bachrach, Daniel G.
  • Wang, Hui
  • Bendoly, Elliot
  • Zhang, Shuoyang

Abstract

In a cross-cultural experiment, we examined how task interdependence influences the importance of organizational citizenship behaviour (OCB) in employee performance evaluations in China and the USA. A total of 150 graduate students in China and 154 in the USA (a total of 304), who serve as evaluators, participated in the experiment. Participants were exposed to a task interdependence manipulation and then rated the importance of OCB in their overall performance evaluations of employees. Results support the moderating effects of national culture (both using a country proxy and as a measure of collectivism) on the affects of task interdependence. Although among evaluators from the USA perceptions of the importance of OCB increased as task interdependence increased, the effects of task interdependence were significandy attenuated among evaluators from China. Implications of these results for research and practice are discussed.

Suggested Citation

  • Bachrach, Daniel G. & Wang, Hui & Bendoly, Elliot & Zhang, Shuoyang, 2007. "Importance of Organizational Citizenship Behaviour for Overall Performance Evaluation: Comparing the Role of Task Interdependence in China and the USA," Management and Organization Review, Cambridge University Press, vol. 3(2), pages 255-276, July.
    • Handle: RePEc:cup:maorev:v:3:y:2007:i:02:p:255-276_00
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    Cited by:

    1. Yue Guiling & Siti Aisyah Panatik & Mohammad Saipol Mohd Sukor & Noraini Rusbadrol & Li Cunlin, 2022. "Bibliometric Analysis of Global Research on Organizational Citizenship Behavior From 2000 to 2019," SAGE Open, , vol. 12(1), pages 21582440221, February.
    2. Chowdhury, Dhiman, 2015. "Deviant Citizenship Behavior: A Comprehensive Framework towards Behavioral Excellence in Organizations," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 5(1), pages 13-26.
    3. Zhen Chen & Zixin Tang, 2024. "The effect of caring ethical climate on employees’ knowledge-hiding behavior: evidence from Chinese construction firms," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-13, December.
    4. Bachrach, Daniel G. & Rapp, Tammy L. & Ogilvie, Jessica & Rapp, Adam A., 2024. "It’s about time (management)!: Role overload as a bridge explaining relationships between helping, voice, and objective sales performance," Journal of Business Research, Elsevier, vol. 172(C).

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