IDEAS home Printed from https://ideas.repec.org/a/cup/inorps/v6y2013i04p358-360_00.html
   My bibliography  Save this article

A Role for Ombuds in Embedded Corporate Social Responsibility Processes?

Author

Listed:
  • Ulrich, Zachary P.

Abstract

My purpose here is to suggest that the often-overlooked organizational ombudsman (OO) role can and should become an influential component of embedded corporate social responsibility (CSR) processes as defined by Aguinis and Glavas (2013). An OO is an employee who works with individuals and groups to help resolve conflicts inside or outside of an organization and who brings systemic concerns to the attention of organizational leadership (Howard, 2010). An OO does this while maintaining the confidentiality of office visitors, operating from a stance of neutrality and impartiality, remaining independent of formal organizational structures, and not adjudicating disputes or otherwise making policy recommendations regarding conflicts (International Ombudsman Association, 2013; Ziegenfuss & O'Rourke, 2011).

Suggested Citation

  • Ulrich, Zachary P., 2013. "A Role for Ombuds in Embedded Corporate Social Responsibility Processes?," Industrial and Organizational Psychology, Cambridge University Press, vol. 6(4), pages 358-360, December.
    • Handle: RePEc:cup:inorps:v:6:y:2013:i:04:p:358-360_00
    as

    Download full text from publisher

    File URL: https://www.cambridge.org/core/product/identifier/S1754942600005599/type/journal_article
    File Function: link to article abstract page
    Download Restriction: no
    ---><---

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:cup:inorps:v:6:y:2013:i:04:p:358-360_00. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Kirk Stebbing (email available below). General contact details of provider: https://www.cambridge.org/iop .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.