Demographic Analysis and Resource Allocation in Humanitarian Aid: A Case Study of Age-Specific Service Provision

Purpose – The purpose of this study is to address a gap in the existing literature on humanitarian service use by Ukrainian refugees in Slovakia. In particular, it examines the patterns of service use by different demographic groups and considers the implications of these patterns for the allocation of resources. Aims(s) – The principal aim is to analyse the variations in service utilisation across different demographic groups and service categories. Secondary objectives include the identification of trends in service delivery over time and the drawing of implications for future humanitarian response strategies. Design/methodology/approach – The study employs a quantitative, cross-sectional methodology, analysing data from a charitable organisation situated in the Slovakian midlands. The service delivery records of 1,033 cases, encompassing seven categories, were examined over the period from November 2023 to March 2024. The data analysis comprised descriptive statistics, chi-square tests and time series analysis. Findings – The results revealed a significant gender disparity, with women utilizing 73.3% of the services in question. With regard to age, the 45-60 age group constituted the largest proportion of service users (39.5%). The most frequently provided services were food assistance and hygiene support. The time series analysis revealed a peak in November 2023, followed by a gradual decline. Limitations of the study - The study is limited by its focus on a single organisation and region, which restricts the potential for generalisation. A five-month study period may not be sufficiently long to capture long-term trends or seasonal changes. Originality/value - The study provides evidence-based insights for more targeted and effective resource allocation in refugee assistance and contributes to the growing body of literature on demographic analysis in humanitarian contexts.