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Aproximación a la medición de la gestión del conocimiento empresarial

Author

Listed:
  • César Augusto Bernal Torres
  • Álvaro Turriago Hoyos
  • Hernán Darío Sierra Arango

Abstract

El artículo refleja un estudio exploratorio en Bogotá, Colombia, orientado a establecer en qué medida se hace Gestión del Conocimiento para generar valor agregado en las organizaciones. Se aplicó un formato de encuesta a 1.168 personas (directivos y trabajadores) en 48 empresas de diferentes tamanos y sectores industriales. Los entrevistados coincidieron en identificar la gestión del conocimiento como una estrategia en la generación de valor y en el fortalecimiento de las ventajas competitivas de las companías. Sin embargo, esta percepción positiva se manifiesta principalmente en factores relacionados con la cultura y la memoria organizacional más que en aspectos referidos a las capacidades internas de las firmas. Los resultados que se alcanzaron se derivan de la aplicación de dos instrumentos de investigación: Encuesta sobre Gestión de Conocimiento y la Matriz IMIO. A Measurement Approach to Knowledge Management This exploratory study has been directed to establish how knowledge management has been used to generate added value in organizations in Bogota. In order to accomplish this, a questionnaire was used in a sample of 1.168 executives and workers in 48 organizations, which had different sizes and belonged to different industrial sectors. The members of the survey group coincidentally identified knowledge management as a strategy to generate value and to strengthen the competitive advantages in the organizations. However, this positive perception is noticed mainly in factors related to organizational culture and memory rather than in factors related to internal organizational capacities. The obtained results were obtained from the application of two research tools, the knowledge management questionnaire and the IMIO Matrix.

Suggested Citation

  • César Augusto Bernal Torres & Álvaro Turriago Hoyos & Hernán Darío Sierra Arango, 2010. "Aproximación a la medición de la gestión del conocimiento empresarial," Revista Ad-Minister, Universidad EAFIT, February.
    • Handle: RePEc:col:000475:011847
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    File URL: http://publicaciones.eafit.edu.co/index.php/administer/article/view/183
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    Citations

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    Cited by:

    1. Noé Chávez Hernández & Guillermo Torres Sanabria, 2012. "La organización inteligente en un ambiente de aprendizaje: una exploración de sus aspectos generales," Revista Ad-Minister, Universidad EAFIT, October.

    More about this item

    Keywords

    Gestión del Conocimiento; organizaciones; capacidades internas; conocimiento; cultura organizacional; memoria organizacional; ventajas competitivas; valor agregado; Knowledge Management; Organizations; Internal Capacities; Knowledge; Organizational Culture; Organizational Memory; Competitive Advantage; Added Value.;
    All these keywords.

    JEL classification:

    • I22 - Health, Education, and Welfare - - Education - - - Educational Finance; Financial Aid
    • I23 - Health, Education, and Welfare - - Education - - - Higher Education; Research Institutions

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