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Social connectedness and job satisfaction in Mexican teleworkers during the pandemic: the mediating role of affective well-being

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  • Daniel Arturo Cernas-Ortiz
  • Lau Wai-Kwan

Abstract

The purpose of this study was to examine the relationship between social connectedness outside of work and job satisfaction in Mexican teleworkers during the COVID-19 pandemic. The research method was correlational, non-experimental, and crosssectional. Employing an online, self-administered survey, the data were collected in a non-probabilistic sample of 214 individuals. The results suggest that the relationship between social connectedness outside of work and job satisfaction is positive and mediated by positive affective well-being. The mediating effect of positive affective well-being is not moderated by optimistic attributional style. Social connectedness outside of work is important to keep job satisfaction high. Therefore, organizations should facilitate a frequent interaction of their teleworkers with others outside the work domain.

Suggested Citation

  • Daniel Arturo Cernas-Ortiz & Lau Wai-Kwan, 2021. "Social connectedness and job satisfaction in Mexican teleworkers during the pandemic: the mediating role of affective well-being," Estudios Gerenciales, Universidad Icesi, vol. 37(158), pages 37-48, March.
    • Handle: RePEc:col:000129:019210
    DOI: 10.18046/j.estger.2021.158.4322
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    References listed on IDEAS

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    2. Stuart Soroka & Patrick Fournier & Lilach Nir, 2019. "Cross-national evidence of a negativity bias in psychophysiological reactions to news," Proceedings of the National Academy of Sciences, Proceedings of the National Academy of Sciences, vol. 116(38), pages 18888-18892, September.
    3. N. C. Higgins & Mitchell R. P. LaPointe, 2012. "An Individual Differences Measure of Attributions That Affect Achievement Behavior," SAGE Open, , vol. 2(4), pages 21582440124, December.
    4. Christopher Ambrey & Jennifer Ulichny & Christopher Fleming, 2017. "The Social Connectedness and Life Satisfaction Nexus: A Panel Data Analysis of Women in Australia," Feminist Economics, Taylor & Francis Journals, vol. 23(2), pages 1-32, April.
    5. Graeme Hawthorne, 2006. "Measuring Social Isolation in Older Adults: Development and Initial Validation of the Friendship Scale," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 77(3), pages 521-548, July.
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    Cited by:

    1. Zhuofei Lu & Wei Zhuang, 2023. "Can Teleworking Improve Workers’ Job Satisfaction? Exploring the Roles of Gender and Emotional Well-Being," Applied Research in Quality of Life, Springer;International Society for Quality-of-Life Studies, vol. 18(3), pages 1433-1452, June.
    2. Jun Yu & Yihong Wu, 2021. "The Impact of Enforced Working from Home on Employee Job Satisfaction during COVID-19: An Event System Perspective," IJERPH, MDPI, vol. 18(24), pages 1-22, December.

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    More about this item

    Keywords

    teleworking; social connectedness; job satisfaction; affective well-being; attributional style;
    All these keywords.

    JEL classification:

    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • I31 - Health, Education, and Welfare - - Welfare, Well-Being, and Poverty - - - General Welfare, Well-Being

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