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Generational Differences In Work Values In The Hotel Industry

Author

Listed:
  • Maria-Cristina IORGULESCU

    (Bucharest University of Economic Studies)

Abstract

In the present working environment there are three different active generations, generally known as: Baby Boomers, Generation X and Generation Y. For the first time in history, three different generations have to cooperate in the workplace and are in direct competition for a job or a new managerial position. This situation creates new challenges in managing human resources in the hotel industry, where an excellent communication between all functional and operational departments is mandatory in order to deliver quality services. The paper aims to address these issues by presenting the main work values of employees in the Romanian hotel industry. The implications of the findings are discussed, considering the limitations of the empirical study presented and the future research directions.

Suggested Citation

  • Maria-Cristina IORGULESCU, 2015. "Generational Differences In Work Values In The Hotel Industry," Management Intercultural, Romanian Foundation for Business Intelligence, Editorial Department, issue 34, pages 447-454, November.
    • Handle: RePEc:cmj:interc:y:2015:i:34:p:447-454
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    More about this item

    Keywords

    generational differences; work values; baby boomers; generation X; millennials; hotel industry;
    All these keywords.

    JEL classification:

    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • M14 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Corporate Culture; Diversity; Social Responsibility
    • Z30 - Other Special Topics - - Tourism Economics - - - General

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