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The Necessity Of Introducing Information Technology In The Activity Of Credit Institutions

Author

Listed:
  • CHIRTOC IRINA-ELENA

    (CONSTANTIN BRANCUSI UNIVERSITY OF TARGU JIU)

  • BUSAN GABRIELA

    (CONSTANTIN BRANCUSI UNIVERSITY OF TARGU JIU)

Abstract

Banking digitization has become incredibly important for credit institutions because an increasing number of customers prefer to use digital devices to carry out banking activities due tosimplicity and comfort. For this reason, credit institutions have invested substantially in digital capabilities and have aggressively improved the adoption and use of lower-cost digital channels to deepen customer relationships and enhance customer banking experience. Remote banking services called "remote banking" are considered important for credit institutions as they are one of the main revenue generating channels. In this paper we present how banking technology is used both in the relationships of a credit institution with non-banking clients and in interbank transactions.

Suggested Citation

  • Chirtoc Irina-Elena & Busan Gabriela, 2019. "The Necessity Of Introducing Information Technology In The Activity Of Credit Institutions," Annals - Economy Series, Constantin Brancusi University, Faculty of Economics, vol. 3, pages 194-199, June.
    • Handle: RePEc:cbu:jrnlec:y:2019:v:3:p:194-199
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    References listed on IDEAS

    as
    1. Imola Drigă & Dorina Niţă & Codruţa Dura, 2009. "Aspects Regarding Internet Banking Services in Romania," Annals of the University of Petrosani, Economics, University of Petrosani, Romania, vol. 9(3), pages 239-248.
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