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Erfahrungen mit dem Ombudsmannverfahren der Banken

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  • Bundschuh Karl Dietrich

    (Ombudsmann der Schlichtungsstelle des Bundesverbandes deutscher Banken und des Verbandes deutscher Hypotheken-Banken, Vors. Richteram BGHa. D., Karlsruhe)

Abstract

Der Verfasser stellt die Grundzüge des am 1.Juli 1992 eingeführten Schlichtungsverfahrens der privaten Banken und der Hypothekenbanken dar und berichtet über seine Erfahrungen als Ombudsmann mit diesem Verfahre

Suggested Citation

  • Bundschuh Karl Dietrich, 1998. "Erfahrungen mit dem Ombudsmannverfahren der Banken," Zeitschrift für Bankrecht und Bankwirtschaft (ZBB) / Journal of Banking Law and Banking (JBB), RWS Verlag, vol. 10(1), pages 2-6, February.
    • Handle: RePEc:bpj:zfbrbw:v:10:y:1998:i:1:p:2-6:n:2
    DOI: 10.15375/zbb-1998-0102
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    Cited by:

    1. Körnert, Jan & Wolf, Cornelia, 2002. "Das Ombudsmannverfahren des Bundesverbandes deutscher Banken im Lichte von Kundenzufriedenheit und Kundenbindung," Freiberg Working Papers 2002/01, TU Bergakademie Freiberg, Faculty of Economics and Business Administration.

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