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Zähmung oder Freisetzung? Zur Standardisierung von Innovation und der Bearbeitung ihrer Paradoxien / Taming of the shrew? On standardization of innovation work and coping with its paradoxes

Author

Listed:
  • Pfeiffer Sabine

    (ISF Munchen Jacob-Klar-Str. 9 D-80796 Munchen)

  • Schütt Petra

    (ISF Munchen Jacob-Klar-Str. 9 D-80796 Munchen)

  • Wühr Daniela

    (ISF Munchen Jacob-Klar-Str. 9 D-80796 Munchen)

Abstract

Innovation work is increasingly being standardized by formal organization processes, which intend to produce more effective, less risky and predictable innovations. On the basis of qualitative empirical research this article demonstrates how standardization of innovation can cause new tensions in the relationship between the formal and informal and how subjects cope with the new resulting paradoxes in everyday innovation work. Our research draws on organizational theory and the concept of capacities for labor. Consistent with this perspective we suggest new principles for alternative agile forms of standardization.

Suggested Citation

  • Pfeiffer Sabine & Schütt Petra & Wühr Daniela, 2012. "Zähmung oder Freisetzung? Zur Standardisierung von Innovation und der Bearbeitung ihrer Paradoxien / Taming of the shrew? On standardization of innovation work and coping with its paradoxes," Arbeit, De Gruyter, vol. 21(2-3), pages 91-104, September.
    • Handle: RePEc:bpj:arbeit:v:21:y:2012:i:2-3:p:91-104:n:3
    DOI: 10.1515/arbeit-2012-2-303
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