IDEAS home Printed from https://ideas.repec.org/a/bla/stanee/v63y2009i3p258-268.html
   My bibliography  Save this article

A composite indicator dimension reduction procedure with application to university student satisfaction

Author

Listed:
  • Marco Marozzi

Abstract

Universities play a central role within society and should provide high quality services to students. Therefore, a careful evaluation of university services is necessary. This evaluation is complex because it involves many partial aspects and can be assessed through a composite indicator. In this paper, we propose a simple method for reducing the number of partial aspects underlying a composite indicator. A practical application to data from a sample survey conducted on the last year students of the University of Padova is discussed. This survey considered the quality of many services, lecture rooms, library services, computer classrooms, reading rooms in libraries, study rooms, structure of exams, student socialization, reached skills and so forth. The method has been compared with principal component analysis. The results show that our method is worthy of consideration as it is markedly simpler to be applied than the other dimension reduction methods and requires milder assumptions.

Suggested Citation

  • Marco Marozzi, 2009. "A composite indicator dimension reduction procedure with application to university student satisfaction," Statistica Neerlandica, Netherlands Society for Statistics and Operations Research, vol. 63(3), pages 258-268, August.
    • Handle: RePEc:bla:stanee:v:63:y:2009:i:3:p:258-268
    DOI: 10.1111/j.1467-9574.2009.00422.x
    as

    Download full text from publisher

    File URL: https://doi.org/10.1111/j.1467-9574.2009.00422.x
    Download Restriction: no
    File URL: https://libkey.io/10.1111/j.1467-9574.2009.00422.x?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Alessandro Lago & Fortunato Pesarin, 2000. "Nonparametric combiantion of dependent rankings with application to the quality assessment of industrial products," Metron - International Journal of Statistics, Dipartimento di Statistica, Probabilità e Statistiche Applicate - University of Rome, vol. 0(1-2), pages 39-52.
    2. Peter M. Fayers & David J. Hand, 2002. "Causal variables, indicator variables and measurement scales: an example from quality of life," Journal of the Royal Statistical Society Series A, Royal Statistical Society, vol. 165(2), pages 233-253, June.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Marco Marozzi, 2014. "Construction, dimension reduction and uncertainty analysis of an index of trust in public institutions," Quality & Quantity: International Journal of Methodology, Springer, vol. 48(2), pages 939-953, March.
    2. Mattia Tassinari & Marco R. Di Tommaso, 2014. "Open Innovation Practices: Measuring, Economic Performance, And Industrial Policy Issues. An Analysis Of The Italian Manufacturing System," Working Papers 1406, c.MET-05 - Centro Interuniversitario di Economia Applicata alle Politiche per L'industria, lo Sviluppo locale e l'Internazionalizzazione, revised Dec 2014.
    3. Marco Marozzi & Mario Bolzan, 2018. "An Index of Household Accessibility to Basic Services: A Study of Italian Regions," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 136(3), pages 1237-1250, April.
    4. Michela Gnaldi & M. Giovanna Ranalli, 2016. "Measuring University Performance by Means of Composite Indicators: A Robustness Analysis of the Composite Measure Used for the Benchmark of Italian Universities," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 129(2), pages 659-675, November.
    5. Sieds, 2012. "Complete Volume LXVI n.1 2012," RIEDS - Rivista Italiana di Economia, Demografia e Statistica - The Italian Journal of Economic, Demographic and Statistical Studies, SIEDS Societa' Italiana di Economia Demografia e Statistica, vol. 66(1), pages 1-296.
    6. Marco Marozzi, 2015. "Measuring Trust in European Public Institutions," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 123(3), pages 879-895, September.
    7. Marco Marozzi, 2016. "Construction, Robustness Assessment and Application of an Index of Perceived Level of Socio-Economic Threat from Immigrants: A Study of 47 European Countries and Regions," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 128(1), pages 413-437, August.
    8. Elisa Barbieri & Manli Huang & Shenglei Pi & Mattia Tassinari, 2017. "Restructuring the Production of Medicines: An Investigation on the Pharmaceutical Sector in China and the Role of Mergers and Acquisitions," IJERPH, MDPI, vol. 14(10), pages 1-21, October.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Marco Marozzi & Mario Bolzan, 2018. "An Index of Household Accessibility to Basic Services: A Study of Italian Regions," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 136(3), pages 1237-1250, April.
    2. Marco Marozzi, 2016. "Construction, Robustness Assessment and Application of an Index of Perceived Level of Socio-Economic Threat from Immigrants: A Study of 47 European Countries and Regions," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 128(1), pages 413-437, August.
    3. Elisa Barbieri & Manli Huang & Shenglei Pi & Mattia Tassinari, 2017. "Restructuring the Production of Medicines: An Investigation on the Pharmaceutical Sector in China and the Role of Mergers and Acquisitions," IJERPH, MDPI, vol. 14(10), pages 1-21, October.
    4. Marco Marozzi, 2012. "Tertiary student satisfaction with socialization: A statistical assessment," Quality & Quantity: International Journal of Methodology, Springer, vol. 46(4), pages 1271-1278, June.
    5. Jacqueline Beuningen & Hans Schmeets, 2013. "Developing a Social Capital Index for the Netherlands," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 113(3), pages 859-886, September.
    6. Fereshteh Ghahramani & Jingguo Wang, 2020. "Impact of Smartphones on Quality of Life: A Health Information Behavior Perspective," Information Systems Frontiers, Springer, vol. 22(6), pages 1275-1290, December.
    7. Omaima Hassan & Claire Marston, 2010. "Disclosure measurement in the empirical accounting literature - a review article," Accountancy Discussion Papers 1004, Accountancy Research Group, Heriot Watt University.
    8. Lucía Gómez-Balcácer & Noelia Somarriba Arechavala & Patricia Gómez-Costilla, 2023. "The Importance of Different Forms of Social Capital for Happiness in Europe: A Multilevel Structural Equation Model (GSEM)," Applied Research in Quality of Life, Springer;International Society for Quality-of-Life Studies, vol. 18(1), pages 601-624, February.
    9. Alex Michalos & Heather Creech & Natalie Swayze & P. Maurine Kahlke & Carolee Buckler & Karen Rempel, 2012. "Measuring Knowledge, Attitudes and Behaviours Concerning Sustainable Development among Tenth Grade Students in Manitoba," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 106(2), pages 213-238, April.
    10. Alex Michalos & Heather Creech & Christina McDonald & P. Kahlke, 2011. "Knowledge, Attitudes and Behaviours. Concerning Education for Sustainable Development: Two Exploratory Studies," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 100(3), pages 391-413, February.
    11. Paul Allin & David J. Hand, 2017. "New statistics for old?—measuring the wellbeing of the UK," Journal of the Royal Statistical Society Series A, Royal Statistical Society, vol. 180(1), pages 3-43, January.
    12. Uwe Konerding & Tom Bowen & Sylvia G Elkhuizen & Raquel Faubel & Paul Forte & Eleftheria Karampli & Tomi Malmström & Elpida Pavi & Paulus Torkki, 2019. "Development of a universal short patient satisfaction questionnaire on the basis of SERVQUAL: Psychometric analyses with data of diabetes and stroke patients from six different European countries," PLOS ONE, Public Library of Science, vol. 14(10), pages 1-24, October.
    13. Dante Rodríguez-Luna & Francisco Encina-Montoya & Francisco Javier Alcalá & Nuria Vela, 2022. "An Overview of the Environmental Impact Assessment of Mining Projects in Chile," Land, MDPI, vol. 11(12), pages 1-16, December.
    14. Agnes Y. K. Lai & George O. C. Cheung & Asa C. M. Choi & Man-Ping Wang & Polly S. L. Chan & Angie H. Y. Lam & Esther W. S. Lo & Chia-Chin Lin & Tai-Hing Lam, 2022. "Mental Health, Support System, and Perceived Usefulness of Support in University Students in Hong Kong Amidst COVID-19 Pandemic: A Mixed-Method Survey," IJERPH, MDPI, vol. 19(19), pages 1-18, October.
    15. Tsung-Tai Chen & Mei-Shu Lai & I-Chin Lin & Kuo-Piao Chung, 2012. "Exploring and Comparing the Characteristics of Nonlatent and Latent Composite Scores," Medical Decision Making, , vol. 32(1), pages 132-144, January.
    16. Matteo Mazziotta & Adriano Pareto, 2019. "Use and Misuse of PCA for Measuring Well-Being," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 142(2), pages 451-476, April.
    17. Chaudhuri, Kausik & Kumbhakar, Subal C. & Sundaram, Lavanya, 2016. "Estimation of firm performance from a MIMIC model," European Journal of Operational Research, Elsevier, vol. 255(1), pages 298-307.
    18. Isabella Sulis & Mariano Porcu & Vincenza Capursi, 2019. "On the Use of Student Evaluation of Teaching: A Longitudinal Analysis Combining Measurement Issues and Implications of the Exercise," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 142(3), pages 1305-1331, April.
    19. Stefano Bonnini & Livio Corain & Fortunato Munaò & Luigi Salmaso, 2006. "Neurocognitive Effects in Welders Exposed to Aluminium: An Application of the NPC Test and NPC Ranking Methods," Statistical Methods & Applications, Springer;Società Italiana di Statistica, vol. 15(2), pages 191-208, August.
    20. John Buckell & David A Hensher & Stephane Hess, 2021. "Kicking the habit is hard: A hybrid choice model investigation into the role of addiction in smoking behavior," Health Economics, John Wiley & Sons, Ltd., vol. 30(1), pages 3-19, January.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:bla:stanee:v:63:y:2009:i:3:p:258-268. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Wiley Content Delivery (email available below). General contact details of provider: http://www.blackwellpublishing.com/journal.asp?ref=0039-0402 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.