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Role of Bottom-Up Decision Processes in Improving the Quality of Health Care Delivery: A Contingency Perspective

Author

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  • Tsan-Ming Choi
  • T. C. E. Cheng
  • Xiande Zhao
  • Claire Senot
  • Aravind Chandrasekaran
  • Peter T. Ward

Abstract

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Suggested Citation

  • Tsan-Ming Choi & T. C. E. Cheng & Xiande Zhao & Claire Senot & Aravind Chandrasekaran & Peter T. Ward, 2016. "Role of Bottom-Up Decision Processes in Improving the Quality of Health Care Delivery: A Contingency Perspective," Production and Operations Management, Production and Operations Management Society, vol. 25(3), pages 458-476, March.
    • Handle: RePEc:bla:popmgt:v:25:y:2016:i:3:p:458-476
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    File URL: http://hdl.handle.net/10.1111/poms.12404
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    Cited by:

    1. Irene Gabutti & Daniele Rosario Dimonte & Stella Iaia & Americo Cicchetti, 2018. "L?applicazione di un dizionario delle competenze al management gestionale di un?azienda socio-sanitaria," MECOSAN, FrancoAngeli Editore, vol. 0(105), pages 25-39.
    2. Benjamin Lawrence & Jie J. Zhang & Liwu Hsu & Sarah Zheng, 2021. "Return on Investments in Hotel Franchising: Understanding Moderating Effects of Franchisee Dependence," Production and Operations Management, Production and Operations Management Society, vol. 30(8), pages 2420-2440, August.
    3. Wei Zhao & Qianqian Ben Liu & Xitong Guo & Tianshi Wu & Subodha Kumar, 2022. "Quid pro quo in online medical consultation? Investigating the effects of small monetary gifts from patients," Production and Operations Management, Production and Operations Management Society, vol. 31(4), pages 1698-1718, April.
    4. Diwas Singh KC & Stefan Scholtes & Christian Terwiesch, 2020. "Empirical Research in Healthcare Operations: Past Research, Present Understanding, and Future Opportunities," Manufacturing & Service Operations Management, INFORMS, vol. 22(1), pages 73-83, January.
    5. Bichescu, Bogdan C. & Bradley, Randy V. & Smith, Antoinette L. & Wei, Wu, 2018. "Benefits and implications of competing on process excellence: Evidence from California hospitals," International Journal of Production Economics, Elsevier, vol. 202(C), pages 59-68.

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