Service Quality in Modern Bureaucracy: Parkinson's Theory at Work
Author
Abstract
Suggested Citation
DOI: 10.1111/j.1467-6435.2009.00422.x
Download full text from publisher
References listed on IDEAS
- Jean-Jacques Laffont & Jean Tirole, 1993. "A Theory of Incentives in Procurement and Regulation," MIT Press Books, The MIT Press, edition 1, volume 1, number 0262121743, December.
- Leibenstein, Harvey, 1978. "On the Basic Proposition of X-Efficiency Theory," American Economic Review, American Economic Association, vol. 68(2), pages 328-332, May.
- Breton, Albert & Fraschini, Angela, 1994. "Bureaucracy and Intergovernmental Grants: A Rejoinder," Kyklos, Wiley Blackwell, vol. 47(3), pages 449-451.
- Rauch, James E. & Evans, Peter B., 2000.
"Bureaucratic structure and bureaucratic performance in less developed countries,"
Journal of Public Economics, Elsevier, vol. 75(1), pages 49-71, January.
- Rauch, James E & Evans, Peter B., 1999. "Bureaucratic Structure and Bureaucratic Performance in Less Developed Countries," University of California at San Diego, Economics Working Paper Series qt0sb0w38d, Department of Economics, UC San Diego.
- De Groot, Hans & Van der Sluis, Johan, 1987. "Bureaucracy Response to Budget Cuts: An Economic Model," Kyklos, Wiley Blackwell, vol. 40(1), pages 103-109.
- Genaro J. Gutierrez & Panagiotis Kouvelis, 1991. "Parkinson's Law and Its Implications for Project Management," Management Science, INFORMS, vol. 37(8), pages 990-1001, August.
- Balaguer-Coll, Maria Teresa & Prior, Diego & Tortosa-Ausina, Emili, 2007.
"On the determinants of local government performance: A two-stage nonparametric approach,"
European Economic Review, Elsevier, vol. 51(2), pages 425-451, February.
- Emili Tortosa Ausina & Diego Prior & María Teresa Balaguer-Coll, 2004. "On The Determinants Of Local Government Performance: A Two-Stage Nonparametric Approach," Working Papers. Serie EC 2004-04, Instituto Valenciano de Investigaciones Económicas, S.A. (Ivie).
- António Afonso & Ludger Schuknecht & Vito Tanzi, 2005.
"Public sector efficiency: An international comparison,"
Public Choice, Springer, vol. 123(3), pages 321-347, June.
- Schuknecht, Ludger & Tanzi, Vito & Afonso, António, 2003. "Public sector efficiency: an international comparison," Working Paper Series 242, European Central Bank.
- Jones, Philip R & Cullis, John G, 1994. "Bureaucracy and Intergrovernmental Grants: A Comment," Kyklos, Wiley Blackwell, vol. 47(3), pages 437-448.
- Breton, Albert & Fraschini, Angela, 1992. "Free-Riding and Intergovernmental Grants," Kyklos, Wiley Blackwell, vol. 45(3), pages 347-361.
- McKee, Michael & Wintrobe, Ronald, 1993. "The decline of organizations and the rise of administrators : Parkinson's Law in theory and practice," Journal of Public Economics, Elsevier, vol. 51(3), pages 309-327, July.
- Moene, Karl O., 1986. "Types of bureaucratic interaction," Journal of Public Economics, Elsevier, vol. 29(3), pages 333-345, April.
- Lindsay, Cotton M & Feigenbaum, Bernard, 1984. "Rationing by Waiting Lists," American Economic Review, American Economic Association, vol. 74(3), pages 404-417, June.
Citations
Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
Cited by:
- López, Luis & Zúñiga, Roy, 2014. "Dynamics of judicial service supply chains," Journal of Business Research, Elsevier, vol. 67(7), pages 1447-1454.
- Walter Buhr, 2009. "Infrastructure of the Market Economy," Volkswirtschaftliche Diskussionsbeiträge 132-09, Universität Siegen, Fakultät Wirtschaftswissenschaften, Wirtschaftsinformatik und Wirtschaftsrecht.
Most related items
These are the items that most often cite the same works as this one and are cited by the same works as this one.- Jochimsen, Beate, 2007. "Determinants of service quality in bureaucracy: Parkinson's theory at work," Discussion Papers 2007/11, Free University Berlin, School of Business & Economics.
- Antonis Adam & Manthos Delis & Pantelis Kammas, 2011.
"Public sector efficiency: leveling the playing field between OECD countries,"
Public Choice, Springer, vol. 146(1), pages 163-183, January.
- Adam, Antonis & Delis, Manthos D & Kammas, Pantelis, 2008. "Public sector efficiency: Leveling the playing field between OECD countries," MPRA Paper 16493, University Library of Munich, Germany.
- Lars-Erik Borge & Torberg Falch & Per Tovmo, 2008.
"Public sector efficiency: the roles of political and budgetary institutions, fiscal capacity, and democratic participation,"
Public Choice, Springer, vol. 136(3), pages 475-495, September.
- Lars-Erik Borge & Torberg Falch & Per Tovmo, 2007. "Public Sector Efficiency: The Roles of Political and Budgetary Institutions, Fiscal Capacity and Democratic Participation," Working Paper Series 8407, Department of Economics, Norwegian University of Science and Technology.
- Hugh Gravelle & Luigi Siciliani, 2009.
"Third degree waiting time discrimination: optimal allocation of a public sector healthcare treatment under rationing by waiting,"
Health Economics, John Wiley & Sons, Ltd., vol. 18(8), pages 977-986, August.
- Hugh Gravelle & Luigi Siciliani, 2007. "Third degree waiting time discrimination: optimal allocation of a public sector health care treatment under rationing by waiting," Discussion Papers 07/22, Department of Economics, University of York.
- Guglielmo Barone & Sauro Mocetti, 2011.
"Tax morale and public spending inefficiency,"
International Tax and Public Finance, Springer;International Institute of Public Finance, vol. 18(6), pages 724-749, December.
- Guglielmo Barone & Sauro Mocetti, 2009. "Tax morale and public spending inefficiency," Temi di discussione (Economic working papers) 732, Bank of Italy, Economic Research and International Relations Area.
- Raffaela Giordano & Sergi Lanau & Pietro Tommasino & Petia Topalova, 2020.
"Does public sector inefficiency constrain firm productivity? Evidence from Italian provinces,"
International Tax and Public Finance, Springer;International Institute of Public Finance, vol. 27(4), pages 1019-1049, August.
- Raffaela Giordano & Mr. Sergi Lanau & Pietro Tommasino & Petia Topalova, 2015. "Does Public Sector Inefficiency Constrain Firm Productivity: Evidence from Italian Provinces," IMF Working Papers 2015/168, International Monetary Fund.
- Ernesto Calvo & Gergely Ujhelyi, 2012. "Political Screening: Theory and Evidence from the Argentine Public Sector," Working Papers 201303201, Department of Economics, University of Houston.
- Breton, Albert, 1995. "Organizational hierarchies and bureaucracies: An integrative essay," European Journal of Political Economy, Elsevier, vol. 11(3), pages 411-440, September.
- Dorn, Florian, 2023. "Elections and Government Efficiency," VfS Annual Conference 2023 (Regensburg): Growth and the "sociale Frage" 277700, Verein für Socialpolitik / German Economic Association.
- Geys, Benny & Heinemann, Friedrich & Kalb, Alexander, 2010.
"Voter involvement, fiscal autonomy and public sector efficiency: Evidence from German municipalities,"
European Journal of Political Economy, Elsevier, vol. 26(2), pages 265-278, June.
- Geys, Benny & Heinemann, Friedrich & Kalb, Alexander, 2008. "Voter Involvement, Fiscal Autonomy and Public Sector Efficiency: Evidence from German Municipalities," ZEW Discussion Papers 08-024, ZEW - Leibniz Centre for European Economic Research.
- Geys, Benny & Heinemann, Friedrich & Kalb, Alexander, 2009. "Voter involvement, fiscal autonomy and public sector efficiency: evidence from German municipalities [Wähler-Beteiligung, Finanzhoheit und Effizienz des öffentlichen Sektors: Aussagen von deutschen," Discussion Papers, Research Unit: Market Processes and Governance SP II 2009-02, WZB Berlin Social Science Center.
- Maximiliano Lauletta & Martín A. Rossi & Christian A. Ruzzier, 2022.
"Audits and Government Hiring Practices,"
Economica, London School of Economics and Political Science, vol. 89(353), pages 214-227, January.
- Maximiliano Lauletta & Martín Rossi & Christian Ruzzier, 2020. "Audits and Government Hiring Practices," Working Papers 141, Universidad de San Andres, Departamento de Economia, revised Sep 2021.
- Shi Chen & Hau Lee, 2017. "Incentive Alignment and Coordination of Project Supply Chains," Management Science, INFORMS, vol. 63(4), pages 1011-1025, April.
- Antonis Adam & Manthos Delis & Pantelis Kammas, 2014.
"Fiscal decentralization and public sector efficiency: evidence from OECD countries,"
Economics of Governance, Springer, vol. 15(1), pages 17-49, February.
- Antonis Adam & Manthos D. Delis & Pantelis Kammas, 2008. "Fiscal Decentralization and Public Sector Efficiency: Evidence from OECD Countries," CESifo Working Paper Series 2364, CESifo.
- Adam, Antonis & Delis, Manthos D & Kammas, Pantelis, 2012. "Fiscal decentralization and public sector efficiency: Evidence from OECD countries," MPRA Paper 36889, University Library of Munich, Germany.
- Raúl GarcÃa-Gómez & Jorge Onrubia-Fernández & Antonio Jesus Sanchez-Fuentes, 2019.
"Is public sector performance just a matter of money? The case of the Spanish regional governments,"
Economics and Business Letters, Oviedo University Press, vol. 8(2), pages 74-84.
- Raúl García-Gómez & Jorge Onrubia & A. Jesús Sánchez-Fuentes, 2019. "Is Public Sector Performance just a matter of money? The case of the Spanish regional governments," Working Papers del Instituto Complutense de Estudios Internacionales 1901, Universidad Complutense de Madrid, Instituto Complutense de Estudios Internacionales.
- Piotr Ciżkowicz & Andrzej Rzońca, 2011. "Mechanizmy oddziaływania deficytu fiskalnego na wzrost gospodarki," Gospodarka Narodowa. The Polish Journal of Economics, Warsaw School of Economics, issue 10, pages 1-20.
- Antonia Morga & Ana Xavier, "undated". "Hospital specialists' private practice and its impact on the number of NHS patients treated and on the delay for elective surgery," Discussion Papers 01/01, Department of Economics, University of York.
- Mª Pilar García-Alcober & Emili Tortosa-Ausina & Diego Prior & Manuel Illueca, 2014. "Cost and revenue efficiency in Spanish banking: What distributions show," Working Papers 2014/12, Economics Department, Universitat Jaume I, Castellón (Spain).
- Núria Bosch & Marta Espasa & Toni Mora, 2012.
"Citizen Control and the Efficiency of Local Public Services,"
Environment and Planning C, , vol. 30(2), pages 248-266, April.
- Núria Bosch Roca & Marta Espasa Queralt & Antoni Mora Corral, 2010. "Citizens' control and the efficiency of local public services," Working Papers 2010/23, Institut d'Economia de Barcelona (IEB).
- Nuria Bosch & Marta Espasa & Toni Mora, 2010. "Citizens control and the efficiency of local public services," Working Papers in Economics 247, Universitat de Barcelona. Espai de Recerca en Economia.
- Abhijit Banerjee & Rema Hanna, 2012.
"Corruption [The Handbook of Organizational Economics],"
Introductory Chapters,,
Princeton University Press.
- Hanna, Rema N. & Mullainathan, Sendhil & Banerjee, Abhijit, 2012. "Corruption," Scholarly Articles 8830779, Harvard Kennedy School of Government.
- Abhijit Banerjee & Rema Hanna & Sendhil Mullainathan, 2012. "Corruption," Working Papers id:4952, eSocialSciences.
- Abhijit Banerjee & Sendhil Mullainathan & Rema Hanna, 2012. "Corruption," NBER Working Papers 17968, National Bureau of Economic Research, Inc.
- Banerjee, Abhijit & Hanna, Rema & Mullainathan, Sendhil, 2012. "Corruption," Working Paper Series rwp12-023, Harvard University, John F. Kennedy School of Government.
- Maximiliano Lauletta & Martín A. Rossi & Christian A. Ruzzier, 2020. "Audits and the Quality of Government," Asociación Argentina de Economía Política: Working Papers 4404, Asociación Argentina de Economía Política.
Corrections
All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:bla:kyklos:v:62:y:2009:i:1:p:44-64. See general information about how to correct material in RePEc.
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Wiley-Blackwell Digital Licensing or Christopher F. Baum (email available below). General contact details of provider: http://www.blackwellpublishing.com/journal.asp?ref=0023-5962 .
Please note that corrections may take a couple of weeks to filter through the various RePEc services.