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Supplier‐Focused Knowledge Management in the Automobile Industry and Its Implications for Product Performance

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  • C. Lakshman
  • Ronaldo C. Parente

Abstract

abstract This study focuses on the impact of knowledge management in supplier relations (termed as supplier‐focused knowledge management, SFKM) within the automobile industry of an emerging economy (Brazil), on financial and product performance. A model of the relationship between supplier‐focused knowledge management, including its associated processes, and performance is described and the associated hypotheses are developed and then tested. Knowledge sharing through face‐to‐face communication is positively related to both product and financial performance, while technological knowledge sharing has a positive impact on product performance under conditions of high technological dynamism. Supplier involvement in the production process is related to product performance and use of knowledge management tools is related to financial performance. The results support the major hypotheses of our SFKM model. These results are discussed in the context of the knowledge management and supplier‐relations literatures in terms of the contributions, implications for research and practice, and directions for future research.

Suggested Citation

  • C. Lakshman & Ronaldo C. Parente, 2008. "Supplier‐Focused Knowledge Management in the Automobile Industry and Its Implications for Product Performance," Journal of Management Studies, Wiley Blackwell, vol. 45(2), pages 317-342, March.
    • Handle: RePEc:bla:jomstd:v:45:y:2008:i:2:p:317-342
    DOI: 10.1111/j.1467-6486.2007.00743.x
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    Cited by:

    1. Hong, Jacky Fok Loi & Snell, Robin Stanley & Easterby-Smith, Mark, 2009. "Knowledge flow and boundary crossing at the periphery of a MNC," International Business Review, Elsevier, vol. 18(6), pages 539-554, December.
    2. Roberto Cerchione & Emilio Esposito & Maria Rosaria Spadaro, 2015. "The Spread of Knowledge Management in SMEs: A Scenario in Evolution," Sustainability, MDPI, vol. 7(8), pages 1-23, July.
    3. Sidney Costa & Felipe Mendes Borini, 2017. "Global Innovation in Foreign Subsidiaries: The Impact of Entrepreneurial Orientation and Corporate Networks," Brazilian Business Review, Fucape Business School, vol. 14(4), pages 417-434, July.
    4. Bahtışen Kavak & Ayşegül E. Sertoğlu & Öznur Ö. Tektaş, 2016. "The Moderating Effect of Knowledge Transfer on Satisfaction-Performance Relationship," International Journal of Business and Social Research, LAR Center Press, vol. 6(5), pages 49-63, May.
    5. Piera Centobelli & Roberto Cerchione & Emilio Esposito, 2017. "Knowledge Management in Startups: Systematic Literature Review and Future Research Agenda," Sustainability, MDPI, vol. 9(3), pages 1-19, March.
    6. Cerchione, Roberto & Esposito, Emilio, 2017. "Using knowledge management systems: A taxonomy of SME strategies," International Journal of Information Management, Elsevier, vol. 37(1), pages 1551-1562.
    7. Hwan-Yann Su, 2014. "Business Ethics and the Development of Intellectual Capital," Journal of Business Ethics, Springer, vol. 119(1), pages 87-98, January.
    8. Bahtışen Kavak & Ayşegül E. Sertoğlu & Öznur Ö. Tektaş, 2016. "The Moderating Effect of Knowledge Transfer on Satisfaction-Performance Relationship," International Journal of Business and Social Research, MIR Center for Socio-Economic Research, vol. 6(5), pages 49-63, May.
    9. Yadong Luo & Yi Liu & Jiaqi Xue, 2009. "Relationship Investment and Channel Performance: An Analysis of Mediating Forces," Journal of Management Studies, Wiley Blackwell, vol. 46(7), pages 1113-1137, November.
    10. Cerchione, Roberto & Esposito, Emilio, 2016. "A systematic review of supply chain knowledge management research: State of the art and research opportunities," International Journal of Production Economics, Elsevier, vol. 182(C), pages 276-292.
    11. Khan, Zaheer & Nicholson, John D., 2014. "An investigation of the cross-border supplier development process: Problems and implications in an emerging economy," International Business Review, Elsevier, vol. 23(6), pages 1212-1222.

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