IDEAS home Printed from https://ideas.repec.org/a/bla/jamist/v61y2010i4p700-714.html
   My bibliography  Save this article

The impact of awareness and accessibility on expertise retrieval: A multilevel network perspective

Author

Listed:
  • Y. Connie Yuan
  • Inga Carboni
  • Kate Ehrlich

Abstract

Building on the major premises of transactive memory (TM) theory as well as the recent multilevel extension to the original theory, this study examined the influence of perceived social accessibility of expertise providers, technological accessibility, and awareness of expertise distribution on expertise retrieval. Using social network data collected from a large global sales team, the study found that all three variables had significant impact on expertise retrieval at both the dyadic and individual levels. Our study confirmed the conceptual and theoretical value of approaching TM from a multilevel network perspective.

Suggested Citation

  • Y. Connie Yuan & Inga Carboni & Kate Ehrlich, 2010. "The impact of awareness and accessibility on expertise retrieval: A multilevel network perspective," Journal of the American Society for Information Science and Technology, Association for Information Science & Technology, vol. 61(4), pages 700-714, April.
    • Handle: RePEc:bla:jamist:v:61:y:2010:i:4:p:700-714
    DOI: 10.1002/asi.21287
    as

    Download full text from publisher

    File URL: https://doi.org/10.1002/asi.21287
    Download Restriction: no
    File URL: https://libkey.io/10.1002/asi.21287?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Bachrach, Daniel G. & Mullins, Ryan, 2019. "A dual-process contingency model of leadership, transactive memory systems and team performance," Journal of Business Research, Elsevier, vol. 96(C), pages 297-308.
    2. Kubovcikova, Annamaria & van Bakel, Marian, 2022. "Social support abroad: How do self-initiated expatriates gain support through their social networks?," International Business Review, Elsevier, vol. 31(1).

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:bla:jamist:v:61:y:2010:i:4:p:700-714. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Wiley Content Delivery (email available below). General contact details of provider: http://www.asis.org .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.