Linguistic politeness and face‐work in computer mediated communication, Part 2: An application of the theoretical framework
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DOI: 10.1002/asi.20926
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Cited by:
- Zhang, Yu & Yuan, Yafen & Su, Jiafu & Xiao, Yan, 2021. "The effect of employees' politeness strategy and customer membership on customers' perception of co-recovery and online post-recovery satisfaction," Journal of Retailing and Consumer Services, Elsevier, vol. 63(C).
- Byungho Park & Moon Young Kang & Jiwon Lee, 2020. "Sustainable Political Social Media Marketing: Effects of Structural Features in Plain Text Messages," Sustainability, MDPI, vol. 12(15), pages 1-10, July.
- Wang, Shaoda & Ye, Dezhu & Liao, Junyun, 2024. "Politeness matters: The role of polite languages in online peer-to-peer lending," Journal of Business Research, Elsevier, vol. 171(C).
- Moon Young Kang & Byungho Park, 2018. "Sustainable Corporate Social Media Marketing Based on Message Structural Features: Firm Size Plays a Significant Role as a Moderator," Sustainability, MDPI, vol. 10(4), pages 1-14, April.
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