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A framework for information quality assessment

Author

Listed:
  • Besiki Stvilia
  • Les Gasser
  • Michael B. Twidale
  • Linda C. Smith

Abstract

One cannot manage information quality (IQ) without first being able to measure it meaningfully and establishing a causal connection between the source of IQ change, the IQ problem types, the types of activities affected, and their implications. In this article we propose a general IQ assessment framework. In contrast to context‐specific IQ assessment models, which usually focus on a few variables determined by local needs, our framework consists of comprehensive typologies of IQ problems, related activities, and a taxonomy of IQ dimensions organized in a systematic way based on sound theories and practices. The framework can be used as a knowledge resource and as a guide for developing IQ measurement models for many different settings. The framework was validated and refined by developing specific IQ measurement models for two large‐scale collections of two large classes of information objects: Simple Dublin Core records and online encyclopedia articles.

Suggested Citation

  • Besiki Stvilia & Les Gasser & Michael B. Twidale & Linda C. Smith, 2007. "A framework for information quality assessment," Journal of the American Society for Information Science and Technology, Association for Information Science & Technology, vol. 58(12), pages 1720-1733, October.
    • Handle: RePEc:bla:jamist:v:58:y:2007:i:12:p:1720-1733
    DOI: 10.1002/asi.20652
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    Citations

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    Cited by:

    1. Ruojing Zhang & Marta Indulska & Shazia Sadiq, 2019. "Discovering Data Quality Problems," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 61(5), pages 575-593, October.
    2. Nicolas Jullien, 2012. "What We Know About Wikipedia: A Review of the Literature Analyzing the Project(s)," Post-Print hal-00857208, HAL.
    3. Hochkamp, Florian & Rabe, Markus, 2022. "Outlier detection in data mining: Exclusion of errors or loss of information?," Chapters from the Proceedings of the Hamburg International Conference of Logistics (HICL), in: Kersten, Wolfgang & Jahn, Carlos & Blecker, Thorsten & Ringle, Christian M. (ed.), Changing Tides: The New Role of Resilience and Sustainability in Logistics and Supply Chain Management – Innovative Approaches for the Shift to a New , volume 33, pages 91-117, Hamburg University of Technology (TUHH), Institute of Business Logistics and General Management.
    4. Kshetri, Nir, 2016. "Creation, deployment, diffusion and export of Sub-Saharan Africa-originated information technology-related innovations," International Journal of Information Management, Elsevier, vol. 36(6), pages 1274-1287.
    5. Rawhi Alrae & Qassim Nasir & Manar Abu Talib, 0. "Developing House of Information Quality framework for IoT systems," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 0, pages 1-20.
    6. Grace Gimon Betancourt & Armando Segnini & Carlos Trabuco & Amira Rezgui & Nicolas Jullien, 2016. "Mining team characteristics to predict Wikipedia article quality," Post-Print hal-01354368, HAL.
    7. Armel Lefebvre & Marco Spruit, 2023. "Laboratory Forensics for Open Science Readiness: an Investigative Approach to Research Data Management," Information Systems Frontiers, Springer, vol. 25(1), pages 381-399, February.
    8. Miguel A. Becerra & Catalina Tobón & Andrés Eduardo Castro-Ospina & Diego H. Peluffo-Ordóñez, 2021. "Information Quality Assessment for Data Fusion Systems," Data, MDPI, vol. 6(6), pages 1-30, June.
    9. Shuchih Ernest Chang & Hueimin Louis Luo & YiChian Chen, 2019. "Blockchain-Enabled Trade Finance Innovation: A Potential Paradigm Shift on Using Letter of Credit," Sustainability, MDPI, vol. 12(1), pages 1-16, December.
    10. Kshetri, Nir, 2018. "1 Blockchain’s roles in meeting key supply chain management objectives," International Journal of Information Management, Elsevier, vol. 39(C), pages 80-89.
    11. DeGroote, Sharon E. & Marx, Thomas G., 2013. "The impact of IT on supply chain agility and firm performance: An empirical investigation," International Journal of Information Management, Elsevier, vol. 33(6), pages 909-916.
    12. Nir Kshetri, 2023. "Blockchain’s Role in Enhancing Quality and Safety and Promoting Sustainability in the Food and Beverage Industry," Sustainability, MDPI, vol. 15(23), pages 1-23, November.
    13. Rawhi Alrae & Qassim Nasir & Manar Abu Talib, 2020. "Developing House of Information Quality framework for IoT systems," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 11(6), pages 1294-1313, December.

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