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User acceptance of Intelligence and Security Informatics technology: A study of COPLINK

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  • Paul Jen‐Hwa Hu
  • Chienting Lin
  • Hsinchun Chen

Abstract

The importance of Intelligence and Security Informatics (ISI) has significantly increased with the rapid and large‐scale migration of local/national security information from physical media to electronic platforms, including the Internet and information systems. Motivated by the significance of ISI in law enforcement (particularly in the digital government context) and the limited investigations of officers' technology‐acceptance decision‐making, we developed and empirically tested a factor model for explaining law‐enforcement officers' technology acceptance. Specifically, our empirical examination targeted the COPLINK technology and involved more than 280 police officers. Overall, our model shows a good fit to the data collected and exhibits satisfactory power for explaining law‐enforcement officers' technology acceptance decisions. Our findings have several implications for research and technology management practices in law enforcement, which are also discussed.

Suggested Citation

  • Paul Jen‐Hwa Hu & Chienting Lin & Hsinchun Chen, 2005. "User acceptance of Intelligence and Security Informatics technology: A study of COPLINK," Journal of the American Society for Information Science and Technology, Association for Information Science & Technology, vol. 56(3), pages 235-244, February.
    • Handle: RePEc:bla:jamist:v:56:y:2005:i:3:p:235-244
    DOI: 10.1002/asi.20124
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    Cited by:

    1. Tugrul Daim & Nuri Basoglu & Banu Kargin & Kenny Phan, 2014. "Service Innovation Adoption: the Case of Value-Added Mobile Services," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 5(4), pages 784-802, December.
    2. Heetae Yang & Hwansoo Lee, 2019. "Understanding user behavior of virtual personal assistant devices," Information Systems and e-Business Management, Springer, vol. 17(1), pages 65-87, March.
    3. Jang, Sunghoon & Hong, Doosun & Lee, Chungwon, 2024. "Exploring the behavioral adoption of automated parcel locker systems under COVID-19," Transport Policy, Elsevier, vol. 151(C), pages 1-11.
    4. HyungBin Moon & Hyunhong Choi & Jongsu Lee & Ki Soo Lee, 2017. "Attitudes in Korea toward Introducing Smart Policing Technologies: Differences between the General Public and Police Officers," Sustainability, MDPI, vol. 9(10), pages 1-17, October.

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