IDEAS home Printed from https://ideas.repec.org/a/bla/jamist/v55y2004i10p873-891.html
   My bibliography  Save this article

EBizPort: Collecting and analyzing business intelligence information

Author

Listed:
  • Byron Marshall
  • Daniel McDonald
  • Hsinchun Chen
  • Wingyan Chung

Abstract

To make good decisions, businesses try to gather good intelligence information. Yet managing and processing a large amount of unstructured information and data stand in the way of greater business knowledge. An effective business intelligence tool must be able to access quality information from a variety of sources in a variety of forms, and it must support people as they search for and analyze that information. The EBizPort system was designed to address information needs for the business/IT community. EBizPort's collection‐building process is designed to acquire credible, timely, and relevant information. The user interface provides access to collected and metasearched resources using innovative tools for summarization, categorization, and visualization. The effectiveness, efficiency, usability, and information quality of the EBizPort system were measured. EBizPort significantly outperformed Brint, a business search portal, in search effectiveness, information quality, user satisfaction, and usability. Users particularly liked EBizPort's clean and user‐friendly interface. Results from our evaluation study suggest that the visualization function added value to the search and analysis process, that the generalizable collection‐building technique can be useful for domain‐specific information searching on the Web, and that the search interface was important for Web search and browse support.

Suggested Citation

  • Byron Marshall & Daniel McDonald & Hsinchun Chen & Wingyan Chung, 2004. "EBizPort: Collecting and analyzing business intelligence information," Journal of the American Society for Information Science and Technology, Association for Information Science & Technology, vol. 55(10), pages 873-891, August.
    • Handle: RePEc:bla:jamist:v:55:y:2004:i:10:p:873-891
    DOI: 10.1002/asi.20037
    as

    Download full text from publisher

    File URL: https://doi.org/10.1002/asi.20037
    Download Restriction: no
    File URL: https://libkey.io/10.1002/asi.20037?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Aaron W. Baur, 0. "Harnessing the social web to enhance insights into people’s opinions in business, government and public administration," Information Systems Frontiers, Springer, vol. 0, pages 1-21.
    2. Yu Zhang & Min Wang & Morteza Saberi & Elizabeth Chang, 2020. "Knowledge fusion through academic articles: a survey of definitions, techniques, applications and challenges," Scientometrics, Springer;Akadémiai Kiadó, vol. 125(3), pages 2637-2666, December.
    3. Aaron W. Baur, 2017. "Harnessing the social web to enhance insights into people’s opinions in business, government and public administration," Information Systems Frontiers, Springer, vol. 19(2), pages 231-251, April.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:bla:jamist:v:55:y:2004:i:10:p:873-891. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Wiley Content Delivery (email available below). General contact details of provider: http://www.asis.org .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.