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A visit to the information mall: Web searching behavior of high school students

Author

Listed:
  • Raya Fidel
  • Rachel K. Davies
  • Mary H. Douglass
  • Jenny K. Holder
  • Carla J. Hopkins
  • Elisabeth J. Kushner
  • Bryan K. Miyagishima
  • Christina D. Toney

Abstract

This article analyzes Web searching behavior for homework assignments of high school students through field observations in class and at the terminal with students thinking aloud, and through interviews with various participants, including the teacher and librarian. Students performed focused searching and progressed through a search swiftly and flexibly. They used landmarks and assumed that one can always start a new search and ask for help. They were satisfied with their searches and the results, but impatient with slow response. The students enjoyed searching the Web because it had a variety of formats, it showed pictures, it covered a multitude of subjects and it provided easy access to information. Difficulties and problems students encountered emphasize the need for training to all involved, and for a system design that is based on user seeking and searching behavior.

Suggested Citation

  • Raya Fidel & Rachel K. Davies & Mary H. Douglass & Jenny K. Holder & Carla J. Hopkins & Elisabeth J. Kushner & Bryan K. Miyagishima & Christina D. Toney, 1999. "A visit to the information mall: Web searching behavior of high school students," Journal of the American Society for Information Science, Association for Information Science & Technology, vol. 50(1), pages 24-37.
    • Handle: RePEc:bla:jamest:v:50:y:1999:i:1:p:24-37
    DOI: 10.1002/(SICI)1097-4571(1999)50:13.0.CO;2-W
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    Cited by:

    1. Aleksander Groth & Daniel Haslwanter, 2016. "Efficiency, effectiveness, and satisfaction of responsive mobile tourism websites: a mobile usability study," Information Technology & Tourism, Springer, vol. 16(2), pages 201-228, June.
    2. Ho, Chaang-Iuan & Lin, Meng-Hui & Chen, Hui-Mei, 2012. "Web users’ behavioural patterns of tourism information search: From online to offline," Tourism Management, Elsevier, vol. 33(6), pages 1468-1482.
    3. Aurora González-Teruel & Gregorio González-Alcaide & Maite Barrios & María-Francisca Abad-García, 2015. "Mapping recent information behavior research: an analysis of co-authorship and co-citation networks," Scientometrics, Springer;Akadémiai Kiadó, vol. 103(2), pages 687-705, May.
    4. Abu Shamim Mohammad Arif & Jia Tina Du & Ivan Lee, 2015. "Understanding tourists' collaborative information retrieval behavior to inform design," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 66(11), pages 2285-2303, November.
    5. Fadhilah Mat Yamin & T. Ramayah, 2011. "The Impact of User Knowledge on Web Search Satisfaction," American Journal of Economics and Business Administration, Science Publications, vol. 3(1), pages 139-145, January.

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