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A study of information seeking and retrieving. II. Users, questions, and effectiveness

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  • Tefko Saracevic
  • Paul Kantor

Abstract

The objectives of the study were to conduct a series of observations and experiments under as real‐life a situation as possible related to: (1) user context of questions in information retrieval; (2) the structure and classification of questions; (3) cognitive traits and decision making of searchers; and (4) different searches of the same question. The study is presented in three parts: Part I presents the background of the study and describes the models, measures, methods, procedures and statistical analyses used. Part II is devoted to results related to users, questions and effectiveness measures, and Part III to results related to searchers, searches and overlap studies. A concluding summary of all results is presented in Part III. © 1988 John Wiley & Sons, Inc.

Suggested Citation

  • Tefko Saracevic & Paul Kantor, 1988. "A study of information seeking and retrieving. II. Users, questions, and effectiveness," Journal of the American Society for Information Science, Association for Information Science & Technology, vol. 39(3), pages 177-196, May.
    • Handle: RePEc:bla:jamest:v:39:y:1988:i:3:p:177-196
    DOI: 10.1002/(SICI)1097-4571(198805)39:33.0.CO;2-F
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    Cited by:

    1. Azzah Al‐Maskari & Mark Sanderson, 2010. "A review of factors influencing user satisfaction in information retrieval," Journal of the American Society for Information Science and Technology, Association for Information Science & Technology, vol. 61(5), pages 859-868, May.

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