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The dimensions of perceived accessibility to information: Implications for the delivery of information systems and services

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  • Mary J. Culnan

Abstract

Perceived accessibility to information is proposed as a unifying concept for the design and evaluation of a wide variety of information systems and services. This field study measured end‐user perceptions of three sources of information (computer‐based, libraries, and individuals) for three samples of individuals. The results suggest that 1) accessibility is a multidimensional concept encompassing physical access to the source, the interface to the source, and the ability to physically retrieve potentially relevant information, and 2) perceptions of accessibility are moderated by prior experience with the source and contextual factors.

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  • Mary J. Culnan, 1985. "The dimensions of perceived accessibility to information: Implications for the delivery of information systems and services," Journal of the American Society for Information Science, Association for Information Science & Technology, vol. 36(5), pages 302-308, September.
    • Handle: RePEc:bla:jamest:v:36:y:1985:i:5:p:302-308
    DOI: 10.1002/asi.4630360504
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    Cited by:

    1. Zahed Bigdeli & Morteza Kokabi & Gholam Reza Rajabi & Ali Gazni, 2013. "Patterns of authors’ information scattering: towards a causal explanation of information scattering from a scholarly information-seeking behavior perspective," Scientometrics, Springer;Akadémiai Kiadó, vol. 96(1), pages 103-131, July.
    2. Guo, Bin, 2011. "The scope of external information-seeking under uncertainty: An individual-level study," International Journal of Information Management, Elsevier, vol. 31(2), pages 137-148.
    3. Detmar Straub & Elena Karahanna, 1998. "Knowledge Worker Communications and Recipient Availability: Toward a Task Closure Explanation of Media Choice," Organization Science, INFORMS, vol. 9(2), pages 160-175, April.

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