IDEAS home Printed from https://ideas.repec.org/a/bla/ijhplm/v37y2022i2p854-872.html
   My bibliography  Save this article

Barriers and enablers in implementing an electronic incident reporting system in a teaching hospital: A case study from Saudi Arabia

Author

Listed:
  • Alaa M. Abu Alrub
  • Yasser Sami Amer
  • Maher Abdelraheim Titi
  • Aisha Charmaine A. May
  • Farheen Shaikh
  • Maram M. Baksh
  • Fadi El‐Jardali

Abstract

Background Widespread recognition of the impact of healthcare adverse events has triggered incident reporting system implementation to promote patient safety. The aim was to assess the effectiveness, usability, enablers, and barriers of the Electronic Occurrence Variance Reporting System (eOVR) in addition to end user satisfaction. Methods This study comprised a cross‐sectional survey two years after implementation of the eOVR. Secondary data analysis evaluated the volume of incident reporting before and after implementing the eOVR. Outcome measures Primary outcome measures: satisfaction and system usability, system security, workplace safety culture, training, and reporting trends. An overall satisfaction was collected. Secondary outcome: rate of reported OVRs per 1000 admissions. Furthermore, barriers and enablers to the reporting process were explored. Results Study findings indicate that the eOVR has been successful in terms of high satisfaction according to respondents. Most of the respondents found the system easy to access, maintained patient confidentiality and reporting anonymity. Around half the respondents indicated having a non‐punitive culture of reporting in their hospital. Physicians had significantly lower scores in all primary outcomes Incident reporting increased by 33.6% (p

Suggested Citation

  • Alaa M. Abu Alrub & Yasser Sami Amer & Maher Abdelraheim Titi & Aisha Charmaine A. May & Farheen Shaikh & Maram M. Baksh & Fadi El‐Jardali, 2022. "Barriers and enablers in implementing an electronic incident reporting system in a teaching hospital: A case study from Saudi Arabia," International Journal of Health Planning and Management, Wiley Blackwell, vol. 37(2), pages 854-872, March.
    • Handle: RePEc:bla:ijhplm:v:37:y:2022:i:2:p:854-872
    DOI: 10.1002/hpm.3374
    as

    Download full text from publisher

    File URL: https://doi.org/10.1002/hpm.3374
    Download Restriction: no
    File URL: https://libkey.io/10.1002/hpm.3374?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Waring, Justin J., 2005. "Beyond blame: cultural barriers to medical incident reporting," Social Science & Medicine, Elsevier, vol. 60(9), pages 1927-1935, May.
    2. Stella Stergiopoulos & Carrie A. Brown & Thomas Felix & Gustavo Grampp & Kenneth A. Getz, 2016. "A Survey of Adverse Event Reporting Practices Among US Healthcare Professionals," Drug Safety, Springer, vol. 39(11), pages 1117-1127, November.
    3. Hamed Taherdoost, 2016. "Sampling Methods in Research Methodology; How to Choose a Sampling Technique for Research," Post-Print hal-02546796, HAL.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Markose Chekol Zewdie & Michele Moretti & Daregot Berihun Tenessa & Zemen Ayalew Ayele & Jan Nyssen & Enyew Adgo Tsegaye & Amare Sewnet Minale & Steven Van Passel, 2021. "Agricultural Technical Efficiency of Smallholder Farmers in Ethiopia: A Stochastic Frontier Approach," Land, MDPI, vol. 10(3), pages 1-17, March.
    2. Yoshihiro Zenno & Kentaka Aruga, 2022. "Institutional Investors’ Willingness to Pay for Green Bonds: A Case for Shanghai," JRFM, MDPI, vol. 15(11), pages 1-16, November.
    3. Eric Kwadwo Amissah & Kwabena Nduro & Phoebe Ama Quansah, 2024. "Towards Greener Printing: Examining Waste Disposal Innovations in the Ghanaian Printing Industry," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 8(3), pages 1244-1264, March.
    4. Ostovan, Nima & Khalili Nasr, Arash, 2022. "The manifestation of luxury value dimensions in brand engagement in self-concept," Journal of Retailing and Consumer Services, Elsevier, vol. 66(C).
    5. repec:arp:tjssrr:2019:p:1016-1024 is not listed on IDEAS
    6. Vecchio, Yari & De Rosa, Marcello & Adinolfi, Felice & Bartoli, Luca & Masi, Margherita, 2020. "Adoption of precision farming tools: A context-related analysis," Land Use Policy, Elsevier, vol. 94(C).
    7. Hamed Taherdoost, 2021. "Data Collection Methods and Tools for Research; A Step-by-Step Guide to Choose Data Collection Technique for Academic and Business Research Projects," Post-Print hal-03741847, HAL.
    8. Yan Chen & Feilian Zhang & Yan Wang & Junwei Zheng, 2020. "Work–Family Conflict, Emotional Responses, Workplace Deviance, and Well-Being among Construction Professionals: A Sequential Mediation Model," IJERPH, MDPI, vol. 17(18), pages 1-19, September.
    9. Noort, Mark C. & Reader, Tom W. & Gillespie, Alex, 2019. "Speaking up to prevent harm: a systematic review of the safety voice literature," LSE Research Online Documents on Economics 100774, London School of Economics and Political Science, LSE Library.
    10. Waring, Justin J., 2009. "Constructing and re-constructing narratives of patient safety," Social Science & Medicine, Elsevier, vol. 69(12), pages 1722-1731, December.
    11. Hamed Taherdoost, 2021. "Data Collection Methods and Tools for Research; A Step-by-Step Guide to Choose Data Collection Technique for Academic and Business Research Projects Authors," Post-Print hal-03741834, HAL.
    12. Makridakis, Spyros & Kirkham, Richard & Wakefield, Ann & Papadaki, Maria & Kirkham, Joanne & Long, Lisa, 2019. "Forecasting, uncertainty and risk; perspectives on clinical decision-making in preventive and curative medicine," International Journal of Forecasting, Elsevier, vol. 35(2), pages 659-666.
    13. M.W. Mutiga & M.M. Mutuku & L.N. Kinuthia & A. A. Olubandwa, 2022. "Influence of Non-Governmental Organizations’ Financial Interventions on Community Empowerment," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 6(12), pages 170-179, December.
    14. Youtang Zhang & Hagos Mesfin Berhe, 2022. "The Impact of Green Investment and Green Marketing on Business Performance: The Mediation Role of Corporate Social Responsibility in Ethiopia’s Chinese Textile Companies," Sustainability, MDPI, vol. 14(7), pages 1-24, March.
    15. Abdoudramane Sanou & Kiessoun Konate & Roger Dakuyo & Kaboré Kabore & Hemayoro Sama & Mamoudou Hama Dicko, 2022. "Hibiscus sabdariffa: Genetic variability, seasonality and their impact on nutritional and antioxidant properties," PLOS ONE, Public Library of Science, vol. 17(3), pages 1-15, March.
    16. Madelynn R. D. Stackhouse & Robert Stewart, 2017. "Failing to Fix What is Found: Risk Accommodation in the Oil and Gas Industry," Risk Analysis, John Wiley & Sons, vol. 37(1), pages 130-146, January.
    17. Batanai Sammie & Elvis Mupfiga & Liboster Mwadzingeni & Tavengwa Chitata & Raymond Mugandani, 2021. "A gendered lens to self-evaluated and actual climate change knowledge," Journal of Environmental Studies and Sciences, Springer;Association of Environmental Studies and Sciences, vol. 11(1), pages 65-75, March.
    18. Turner, Simon & Higginson, Juliet & Oborne, C. Alice & Thomas, Rebecca E. & Ramsay, Angus I.G. & Fulop, Naomi J., 2014. "Codifying knowledge to improve patient safety: A qualitative study of practice-based interventions," Social Science & Medicine, Elsevier, vol. 113(C), pages 169-176.
    19. Hamed Taherdoost, 2017. "Determining Sample Size; How to Calculate Survey Sample Size," Post-Print hal-02557333, HAL.
    20. Anand Chand & Suwastika Naidu, 2017. "Health Care Service Quality and Availability of Skilled Health Workforce: A Panel Data Modelling of the UK, USA and Israel," Modern Applied Science, Canadian Center of Science and Education, vol. 11(10), pages 152-152, October.
    21. Liliana Mâță & Otilia Clipa & Venera-Mihaela Cojocariu & Viorel Robu & Tatiana Dobrescu & Carlos Hervás-Gómez & Ionuț Viorel Stoica, 2021. "Students’ Attitude towards the Sustainable Use of Mobile Technologies in Higher Education," Sustainability, MDPI, vol. 13(11), pages 1-13, May.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:bla:ijhplm:v:37:y:2022:i:2:p:854-872. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Wiley Content Delivery (email available below). General contact details of provider: http://www.blackwellpublishing.com/journal.asp?ref=0749-6753 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.