A research of service quality perceptions and patient satisfaction: Case study of public hospitals in Romania
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Abstract
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DOI: 10.1002/hpm.3375
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References listed on IDEAS
- Sharon J. Williams & Lynne Caley, 2020. "Improving Healthcare Services," Springer Books, Springer, number 978-3-030-36498-4, June.
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Cited by:
- Dorel Dulău & Lisa Craiut & Delia Mirela Tit & Camelia Buhas & Alexandra Georgiana Tarce & Diana Uivarosan, 2022. "Effects of Hospital Decentralization Processes on Patients’ Satisfaction: Evidence from Two Public Romanian Hospitals across Two Decades," Sustainability, MDPI, vol. 14(8), pages 1-16, April.
- Massimo Pighin & Aldo Alvarez-Risco & Shyla Del-Aguila-Arcentales & Mercedes Rojas-Osorio & Jaime A. Yáñez, 2022. "Factors of the Revisit Intention of Patients in the Primary Health Care System in Argentina," Sustainability, MDPI, vol. 14(20), pages 1-16, October.
- Adela Laura Popa & Naiana Nicoleta Ţarcă & Dinu Vlad Sasu & Simona Aurelia Bodog & Remus Dorel Roşca & Teodora Mihaela Tarcza, 2022. "Exploring Marketing Insights for Healthcare: Trends and Perspectives Based on Literature Investigation," Sustainability, MDPI, vol. 14(17), pages 1-21, August.
- Coşa Oana Ștefania & Radu Florin & Pehoiu Diana & Tăbîrcă Alina Iuliana & Radu Valentin, 2022. "The impact of healthcare advertising on consumers regarding the choice of private hospitals in Dubai," HOLISTICA – Journal of Business and Public Administration, Sciendo, vol. 13(2), pages 132-149, December.
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