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Impact of COVID-19 on Human Resource Management Functions in Zambian Organisations

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Listed:
  • Sitali Wamundila

    (Department of Library and Information Science, University of Zambia, Lusaka, Zambia)

  • Daniel Siakalima

    (Institute of Distance Education, University of Zambia, Lusaka, Zambia)

  • Jessie Nkhowani

    (Graduate School of Business, University of Zambia, Lusaka, Zambia)

  • Best Musondela

    (Institute of Distance Education, University of Zambia, Lusaka, Zambia)

  • Francis Simui

    (Department of Political and Administrative Studies, University of Zambia, Lusaka, Zambia)

Abstract

The impact of Covid-19 pandemic has been devastating on the global economy, national economies, institutions and indeed organisational operations. One of the key organisational operations that has been impacted by Covid-19 is human resource management (HRM). The impact of Covid-19 on HRM in organisations has been reported to have covered all the key functional areas of human resources practice ranging from the governance of HRM practice to workplace environment. This development has influenced the world of work profoundly. This study conducted on the impact of Covid-19 on HRM functions in Zambian organisations has revealed the continued negative impact of Covid-19 on organisational operations. However, the results of the study indicate that while all the HRM functions that were investigated namely: Organisation Design and Development; People Resourcing; Performance Management; Training and Development; Reward Management and Employee Relations reported to have been impacted, only two functions namely Training and Development and Performance Management reported significant negative impact having scored 77% and 48% respectively. The rest of the functions namely: Organisation Design and Development; People Resourcing; Reward Management and Employee Relations scored 35% and below, scores that indicate some relative stability in the operations of the functions. These results suggest the availability of a relatively stable operational environment of HRM functions in Zambian organisations and that the role of HRM function in the organisations has remained stable despite the on-going challenges posed by Covid-19. The prevalence of such an operational environment is critical for business operational continuity amidst the Covid-19 pandemic.

Suggested Citation

  • Sitali Wamundila & Daniel Siakalima & Jessie Nkhowani & Best Musondela & Francis Simui, 2022. "Impact of COVID-19 on Human Resource Management Functions in Zambian Organisations," International Journal of Research and Scientific Innovation, International Journal of Research and Scientific Innovation (IJRSI), vol. 9(2), pages 08-17, February.
    • Handle: RePEc:bjc:journl:v:9:y:2022:i:2:p:08-17
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    References listed on IDEAS

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    1. Jolly Sahni, 2020. "Impact of COVID-19 on Employee Behavior: Stress and Coping Mechanism During WFH (Work From Home) Among Service Industry Employees," International Journal of Operations Management, Inovatus Services Ltd., vol. 1(1), pages 35-48, October.
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